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Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,243 Reviews
Call Service Center (636) 349-3222

4,243 Reviews of Jim Butler Chevrolet - Service Center

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October 10, 2023

Appointment means meeting with Service Advisor, leaving car for 3 to 4 days before actual work begins. That works well for dealer, but not customer focused. More

by ALLEN_LOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We do understand your frustration. We wish that we had better answers, but we are doing our best to keep our customers our number one priority. If you wish to further discuss your experience, please reach out to our service manager at 636-717-3001.

October 10, 2023

The dealership does it right the first time. That is all you can ask. The people are very knowledgeable. More

by meldelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Oct 11, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 10, 2023

My service experience was very enjoyable. The staff were courteous and the work was completed in a timely manner. I would recommend Jim Butler Chevrolet to my friends and family. More

by MMERNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Oct 11, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2023

Every time I have an issue, they get me in ASAP. Great communication, 5 star rating. More

by bjr.2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton , Gene Wondell
Report | Print
Oct 10, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 09, 2023

Wonderful experience with the staff and car appointment. Car wad fixed in a timely manner. More

by rarelboog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to see you soon!

October 06, 2023

Helpful with all questions, helped with the financial questions. Brian was the best cars salesman we have had More

by potts62265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 06, 2023

They did a great job and were very friendly, truly always enjoy my experience with the Jim Butler team! More

by tajbrown
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Report | Print
Oct 10, 2023 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon!

October 05, 2023

I was very happy with everyone and my new 2020 equinox! ! Its very beautiful!! Sales team was awesome everytime i go in i feel welcomed! More

by knightenkristen132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Steele
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Oct 06, 2023 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

October 05, 2023

everyone was courteous, efficient and professional. I really cant imagine anything they could have done that they didnt do. More

by mrinnocent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

October 04, 2023

Appreciate the detail and friendliness! Thank you very much, the process is quick and easy. More

by 56waca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Report | Print
Oct 06, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

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