Jim Butler Chevrolet - Service Center

Patient, and eager to help me choose the right vehicle for me and my family. Great service. for me and my family. Great service. More

Was told my "retro" fit for installation of the park assist chip on my Traverse would take 2 hours. I had no option for leaving the vehicle, I had to wait. 4 hours later I had to go out to the shop to assist chip on my Traverse would take 2 hours. I had no option for leaving the vehicle, I had to wait. 4 hours later I had to go out to the shop to see what the xxxx was going on and was told it was still being worked on. Was never given any update as to why it was taken so long, was never offered a curtesy car, was never offered any option from the dealer other than to just sit and wait. The car was finally completed over 4 1/2 hours after I arrived for an appointment that was scheduled over a week in advance. Absolutely inexcusable. I completely feel that their customer service ended once I bought the vehicle and drove away! More

Friendly and service is good. Wait was a little longer than expected. Appreciate their hard work to deliver quality service. Wait was a little longer than expected. Appreciate their hard work to deliver quality service. More

I chose Jim Butler because I trusted Matt Valle to do right by me. He knows his job! right by me. He knows his job! More

Staff is friendly and helpful. Prices for basic services are higher than other dealerships I’ve been to. I do not like that there are no vending machines available in the waiting a Prices for basic services are higher than other dealerships I’ve been to. I do not like that there are no vending machines available in the waiting area. It isn’t very convenient to sit for 4 hours and not have access to anything to eat. There is a fridge with bottled water but no soda machine or snack vending machine. More

Chris Weltig and his manager worked together to get my car repaired. They took care of an emergency situation before I went home. I didn’t have to leave my car overnight car repaired. They took care of an emergency situation before I went home. I didn’t have to leave my car overnight More

Maybe worst experience I’ve ever had with getting my car repaired. Bad communication, not organized, horrible service. repaired. Bad communication, not organized, horrible service. More

Staff was friendly and helpful! The car was finished in a very short time period. The car was finished in a very short time period. More

the service i received was done in a the time i was told and i was satisfied with the service and i was satisfied with the service More

Even though I didn't buy my truck there. When I brought it in, the service writer said if I could leave it there with him. He would get some work done on it as soon as he could. I appreciate When I brought it in, the service writer said if I could leave it there with him. He would get some work done on it as soon as he could. I appreciate it him getting me in and getting it done for me. Thank you for your service. More