Back

Jim Butler Chevrolet - Service Center

Fenton, MO

3.9
4,279 Reviews

4,279 Reviews of Jim Butler Chevrolet - Service Center

Sort by
September 12, 2023

Friendly and service is good. Wait was a little longer than expected. Appreciate their hard work to deliver quality service. More

by lamacke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Sep 16, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 11, 2023

I chose Jim Butler because I trusted Matt Valle to do right by me. He knows his job! More

by hsmrteacher
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

September 11, 2023

Staff is friendly and helpful. Prices for basic services are higher than other dealerships I’ve been to. I do not like that there are no vending machines available in the waiting a More

by amyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Sep 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We are glad that you were satisfied with your visit. In the future, please feel free to utilize our free shuttle service to take you to grab a bite to eat. We look forward to your next visit! Take care!

September 11, 2023

Staff was friendly and helpful! The car was finished in a very short time period. More

by blmiller73
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and young lady who checked me out but forgot her name.
Sep 14, 2023 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

September 11, 2023

the service i received was done in a the time i was told and i was satisfied with the service More

by rideingsomethingelse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

September 11, 2023

Chris Weltig and his manager worked together to get my car repaired. They took care of an emergency situation before I went home. I didn’t have to leave my car overnight More

by thomasritrovato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weltig
Sep 14, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

September 11, 2023

Maybe worst experience I’ve ever had with getting my car repaired. Bad communication, not organized, horrible service. More

by robert.perez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill "Fuzz" Steinlage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that the communication ball was dropped. It is our understanding that management has reached out to you to discuss solutions. If this is not the case, please reach out to me directly at toden@jimbutlerchevrolet.com.

September 08, 2023

Even though I didn't buy my truck there. When I brought it in, the service writer said if I could leave it there with him. He would get some work done on it as soon as he could. I appreciate More

by wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill timmons and Amanda in rental
Sep 14, 2023 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

September 08, 2023

Three weeks to get an appointment and they could not do a thing because nothing showed up on the dashboard. Are they mechanics or are they computer technicians? More

by mjjagoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. During my investigation, I spoke with your service advisor, Bill and he assured me that he ran your vehicle for codes. There weren't any active codes or codes in the history. He says that the next time the check engine light comes on to just bring it in, no appointment necessary, and we will take a look at it. Just ask for him.

September 08, 2023

Everything was fine very courteous explained everything that I needed to know Everything was done in a timely fashion More

by mturner1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Wondell
Sep 14, 2023 -

Jim Butler Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

...
86
...