Jim Butler KIA

I really enjoying this experience buying a new car with Marvin Smiley. I would definitely recommend this dealership and especially Marvin to my families and friends. Marvin Smiley. I would definitely recommend this dealership and especially Marvin to my families and friends. More

We were treated very courteously by everyone we dealt with. I never felt pressured and was able to take my time and make a decision on the vehicle that I purchased. I would definitely do business with t with. I never felt pressured and was able to take my time and make a decision on the vehicle that I purchased. I would definitely do business with them again. More

We were considering using a Kia dealership closer to our home in Ballwin, but when they didn't bother to call us back, we went to Butler. Great decision! They instantly responded to my Internet inquiry, and home in Ballwin, but when they didn't bother to call us back, we went to Butler. Great decision! They instantly responded to my Internet inquiry, and made our buying experience one of the best I've ever had. I'm 50 years old, so this was not my first car buying experience. We were treated very courteously and professional from the moment we stepped into the dealership until we left with our new car a couple hours later. There were NO high pressure sales tactics, no attempts at baiting and switching. The price negotiation happened very quickly. The financing was great and the business office treated us well, again, with out a lot of high pressure attempts to sell us things we did not want or need. I would recommend Jim Butler to anyone in the market for a new car, or a used car. I unhesitatingly give Butler a "5" in every category. More

I contacted a number of dealerships about leasing a new car. I got many callbacks! Meg at Jim Butler was the most professional and pleasant. She did not pressure me but each week she followed up with me ge car. I got many callbacks! Meg at Jim Butler was the most professional and pleasant. She did not pressure me but each week she followed up with me gently. At one point she asked if I still wanted to receive emails! I was impressed. More than a month after we first spoke I contacted her and told her I was ready to try my hand at getting a new lease. She put me in touch with Justin and he invited me in. I was worried about my credit. He allayed my fears worked out all the details. I went to the showroom and Justin referred me to Andrew. Andrew is high-energy and very helpful. He allowed me to try 3 cars with no complaints and no pressure. When I settled on the Sportage over the Sorento that I was originally interested in, he did not try to up-sell or persuade me. He walked me through all the details and showed me all the features of the car. This to date has been my best car buying experience. I do plan to purchase another car from them at some point. More

All the sales reps at this location were exceptional in their customer service and provided me with the best possible suggestions for what I was looking for. Not to mention a fantastic deal on their prices their customer service and provided me with the best possible suggestions for what I was looking for. Not to mention a fantastic deal on their prices. I definitely would suggest Jim Butler Kia to anyone in need of a fair price and great experience. Thank you Meg, Ben, and Mike for all your help! More

The service was amazing. Everyone I met was super friendly & extremely helpful. I was able to find what I was looking for & at a reasonable price. I would highly recommend this dealer to anyone. friendly & extremely helpful. I was able to find what I was looking for & at a reasonable price. I would highly recommend this dealer to anyone. More

Super helpful through email. When I came in the actual showroom everyone was very nice and helpful. Great place, Great people! Best car buying experiance I've ever had! showroom everyone was very nice and helpful. Great place, Great people! Best car buying experiance I've ever had! More

I spoke with several employees at this dealership and all were very friendly without being pushy. Mx McMurtry was by far my favorite and was super helpful and very knowledgeable. I will certainly call her th were very friendly without being pushy. Mx McMurtry was by far my favorite and was super helpful and very knowledgeable. I will certainly call her the next time I need a vehicle and will recommend her to friends. More

I am a Jim Butler Kia customer for life! I couldn't believe how dedicated, helpful, honest, and friendly the staff here was. I've never felt more welcome and appreciated by a business before in my life believe how dedicated, helpful, honest, and friendly the staff here was. I've never felt more welcome and appreciated by a business before in my life. I spoke over the phone with Meg McMurtry prior to even coming in, as I was discouraged from my seemingly endless and painful search for a new vehicle, and was immediately surprised and impressed by how helpful, knowledgeable, and just plain nice she was to a complete stranger. After speaking with Meg a couple more times, I came in and ended up purchasing my new car (which I LOVE) that day! Meg had everything done already when I came in and honored everything she had promised. Brandon and Ben McFarland also worked with me, and they both were amazing as well. What a wonderful staff all together! I am so happy to say that I will never again have to go through the tedious process of trying to find a good dealership, because I've already found the BEST one...Jim Butler Kia! More

Its nice having a woman in the car industry that knows what she is talking about. Meg helped me with all of my questions and reassured me of my descision to buy my car at Jim Butler Kia. She made me feel what she is talking about. Meg helped me with all of my questions and reassured me of my descision to buy my car at Jim Butler Kia. She made me feel very comfortable, talking with her was a blast and I almost forgot I was buying a car! More