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Jim Butler KIA
Chesterfield, MO
2,348 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted.
Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,348 reviews
July 28, 2012
Mike was a very knowledgable salesperson and worked with my husband and I in finding the vehicle we wanted. We bought a 2013 Kia Forte LX on July 25, 2012 and have already put 100 miles on it. It rides bea my husband and I in finding the vehicle we wanted. We bought a 2013 Kia Forte LX on July 25, 2012 and have already put 100 miles on it. It rides beautifully. Trunk is big, we did grocery shopping this morning and still had room for more. I would recommend Butler Kia and Mike McLean to all my friends. More
by lpnorman
Employees Worked With
Mike Mclean
July 26, 2012
Dealings with Mike Mclean on purchase of new Sorento and trade in of my car were best I have ever experienced during car purchase. He was very knowledgable about the Kia products, courteous, and straight f trade in of my car were best I have ever experienced during car purchase. He was very knowledgable about the Kia products, courteous, and straight forward in our dealings. The service he provided was pleasant and professional. More
by dml1
Employees Worked With
Mike Mclean
July 25, 2012
Everyone was very friendly and worked with us to get the price we wanted and the car we wanted. Overall it was a great experience and I would recommend them to anyone looking, and go back. price we wanted and the car we wanted. Overall it was a great experience and I would recommend them to anyone looking, and go back. More
by djevans13
Employees Worked With
Justin Johnson
July 25, 2012
I had heard about this dealership from a friend. My wife and I told Mike Mclean the KIA sportage that we were interested in. He found a match the same day. We were treated very nice by Mike, and I feel th and I told Mike Mclean the KIA sportage that we were interested in. He found a match the same day. We were treated very nice by Mike, and I feel that we got a good price. I feel confident that we will have good service from this dealer because of the feedback I have recieved from the dealership. More
by yl93020
Employees Worked With
Mike Mclean
July 19, 2012
Andrew was very knowledgeable, kind, helpful, respectful, courteous and he made my car purchasing experience a very, very positive one. I recommend him highly, and I am very happy with my Kia Soul. The rest courteous and he made my car purchasing experience a very, very positive one. I recommend him highly, and I am very happy with my Kia Soul. The rest of the staff was really nice and helpful as well. He made me feel confident that I was making the right choice. More
by Gcobrienjr
July 17, 2012
This was one of the best car buying experience I've ever had, and at 70 years of age, I've had a lot of cars. Andrew Cohen was impressive in his knowledge of the product and wen't all out to point out featu had, and at 70 years of age, I've had a lot of cars. Andrew Cohen was impressive in his knowledge of the product and wen't all out to point out features we wouldn't have noticed. All in all, it was terrific. The service department is better than the Mercedes dealer I used to go to. We will recommend Jim Butler to anyone who ask's about the car. Thank's Al Gaydos More
by Al Gaydos
July 12, 2012
The help was great. I came in knowing what I wanted but had no experience with leasing or trading in the car. I spoke with a previous dealer and this place saved me around 70$ a month. No one was pushy, an had no experience with leasing or trading in the car. I spoke with a previous dealer and this place saved me around 70$ a month. No one was pushy, and went out of the way to get the car I wanted. More
by Arsampson
Employees Worked With
Mike M, Mike Mclean
July 11, 2012
This dealership is doing it the right way. Everyone I talked to was friendly, informative, etc. No pressure...very relaxed. Even the other salespeople that I observed that I didn't work with were talki talked to was friendly, informative, etc. No pressure...very relaxed. Even the other salespeople that I observed that I didn't work with were talking to and treating customers with respect. With first hand experience of other dealers not doing those things, I can tell you it's appreciated. I'm glad I chose Butler Kia. Marvin was my salesperson after Annie brought me in via Internet Sales. Annie was great, getting everything quoted and setup in advance. Marvin made the final test drive and closing process very easy. He was extremely patient and attentive as we walked thru the buying process and just the setup of the nav system and other features in the car. He even offered to help me on his day off if I had questions today or any other day as I became acclimated with the new car. I definitely recommend this dealership to anyone looking at a Kia. More
by jasonjrk
July 03, 2012
Brandon was very helpful even after the sale. He worked with my wife in setting up all the accessories and answering all of her questions. Even some of the questions he couldn't answer, he brought out the with my wife in setting up all the accessories and answering all of her questions. Even some of the questions he couldn't answer, he brought out the service manager to answer them. More
by Dbanden
Employees Worked With
Brandon Smith
July 02, 2012
I am a broker myself, so I fully understand how sales work inside and out. I had Andrew Cohen at Jim Butler Kia in Chesterfield, MO. Mr Cohen, without a doubt was the most unprofessional, unknowledgabl work inside and out. I had Andrew Cohen at Jim Butler Kia in Chesterfield, MO. Mr Cohen, without a doubt was the most unprofessional, unknowledgable, shady, rude car sales man I have ever had the pleasure of working with. I came in Jim Butler Kia with the intent of finding out how much my trade would be worth so that I could get out of my current loan and into a Kia Rio. Mr. Cohen was not willing to work with me and consider calculating the worth of my trade in unless I was sure on a car I would consider. I caught on immediately that he wanted a for sure sale going before he was willing to waste his time with paperwork and effort on a no-sale. One thing is for sure...he got his no- sale by taking that approach. He tried any sales approach he could to try and slither his way to a sale from me...but he was like celaphine...I saw right through him. I told him I live in reality and need an actual workable number for my trade in order for me to know what I could afford with the possible overage from my original loan. Mr. Cohen continued with probabilities, half way attempts at promises, and shady answers. When I told Mr. Cohen I couldn't give him a real answer on what I wanted because I needed to see what my car was worth (which he wasn't willing to look at and put an order in unless I committed to a car) he said, "You just have a real bad attitude and I can't work with you then with that kind of attitude." Because I saw through his unskilled sales approach he decided after feeling me out that I was just a waste of time and didn't want to help the customer after all. Mr. Cohen wants a for sure sale. After saying his little comment he decided to say that he just enjoys meeting new people even if he can't help them out because he is such a people person. Of course he also said all this while twiddling his thumbs, looking down at his desk, and not making eye contact at all. I wanted my Rio, but I refused to give him the sale so I left. Might I suggest Suntrup Kia in Manchester...I bought my Rio immediately after leaving Mr. Cohen's office. At least they hire people who understand customer service and that we are not walking wads of money walking through the door...better yet...they don't employee Andrew Cohen! BUYERS BEWARE! Sincerely, Previous Andrew Cohen Client More
by nicolina1
