Jim Butler KIA - Service Center

Did ot tight nuts when doing tire rotation. Told representatives about noise and he did a test drive and saw nothing wrong. Noise continued. Took car to local shop and had to make three turns Told representatives about noise and he did a test drive and saw nothing wrong. Noise continued. Took car to local shop and had to make three turns on rear wheels to tighten uts to correct pressure. Noise now gone. More

Staff very friendly and service is great. Will go back again for services when needed. Will go back again for services when needed. More

I waited a month for my appt which was not in the books. Keith squeezed me in. At the time when I made my appt I asked for email confirmation of the work done for my security system. I need it sent to my ne Keith squeezed me in. At the time when I made my appt I asked for email confirmation of the work done for my security system. I need it sent to my new insurance company and myself. I still need this information More

Service for a recall was a pleasant experience . They were helpful and friendly and I got my car back when they said . They were helpful and friendly and I got my car back when they said . More

Jim Butler KIA provided great service and support during the process of buying my Kia car. during the process of buying my Kia car. More

Friendly and knowledgeable staff, service time is more than expected. We can hang out in lobby than expected. We can hang out in lobby More

James was my service representative and he was fantastic. He gave me a timeframe for my service to be completed and he was spot on. He set the right expectation and met it. He gave me a timeframe for my service to be completed and he was spot on. He set the right expectation and met it. More

I had a 930am appointment for an oil change and tire rotation. I ended up leaving shortly before noon which is way too long for this type of service. rotation. I ended up leaving shortly before noon which is way too long for this type of service. More

They always do a fantastic job. I can usually get in fairly quickly and I feel like the staff goes above and beyond to get the job done right. I can usually get in fairly quickly and I feel like the staff goes above and beyond to get the job done right. More

Great service managers and team. Kept me informed about every step of the process and when my car would be ready Kept me informed about every step of the process and when my car would be ready More