799 Reviews of Jim Butler KIA - Service Center
I was kept very well informed as work progressed and given options to have other work done. I have been working with Keith for years and always found him to be extremely helpful. given options to have other work done. I have been working with Keith for years and always found him to be extremely helpful. More
The Service staff was very friendly and knowledgeable: I felt very informed about everything being done to my car and was informed with updates throughout my appointment. Very happy and I will be back for m felt very informed about everything being done to my car and was informed with updates throughout my appointment. Very happy and I will be back for my service needs most definately! More
Great service while I waited and kept me posted . He also updated service bulitans and recall He also updated service bulitans and recall More
Excellent service by the whole team! It is a pleasure to have a dealer service department go above and beyond :) It is a pleasure to have a dealer service department go above and beyond :) More
Prompt, efficient service, friendly personnel. We were pleased with the service that was provided to us We were pleased with the service that was provided to us More
The service performed was great, very nice people. Only two concerns, we asked to have help with setting up our phone with the radio. But the service representative did not get help for us with that. Only two concerns, we asked to have help with setting up our phone with the radio. But the service representative did not get help for us with that. The other issue is the communication on how many miles between oil changes. We were told by service a couple months ago we could wait till 8,000 miles, or we would have brought in much sooner. Then when we arrived, the service representative said 3,000 miles. The sticker they put on the window was for the next oil change in 3,000 miles. But the info at the dealership states 5,000 miles. So, which is it? More
It’s a busy place and everyone is smiling and takes the time to say hello! This was my first time ever having an oil change done at a dealership.. They did a great job and let me know of possible areas to time to say hello! This was my first time ever having an oil change done at a dealership.. They did a great job and let me know of possible areas to attend to later. Definitely be returning. More
I've used this dealership since I bought my Kia. I've always felt taken care of, and never taken advantage of. Highly recommend I've always felt taken care of, and never taken advantage of. Highly recommend More
The service was fast and good, but the car wash leaves something to be desired . The car came out of the wash all wet and when it dried it had spots all over ! something to be desired . The car came out of the wash all wet and when it dried it had spots all over ! More