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Jim Coleman Toyota
Bethesda, MD
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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Showing 644 reviews
May 15, 2018
Good Customer Service I appreciate what Luis did to help me buying a new car. He shows me different options to choose. He is very friendly and polite. He offers himself t I appreciate what Luis did to help me buying a new car. He shows me different options to choose. He is very friendly and polite. He offers himself to assist me to know more about the car after I buy it. Thanks. More
by dev@2210
Employees Worked With
Luis Romero
May 07, 2018
Awesome! William made the whole car buying experience a breeze! He's awesome and a big reason why my family goes to Jim Coleman. He was very knowledgeable and William made the whole car buying experience a breeze! He's awesome and a big reason why my family goes to Jim Coleman. He was very knowledgeable and explained everything to us with a lot of detail. I would highly recommend JM - and especially William to my family and friends! More
by dhess
Employees Worked With
May 06, 2018
Enthusiastic buyer I just bought a hybrid highlander and I love it. Stephen helped identify the right car for me. He helped me through the selections process and I happi I just bought a hybrid highlander and I love it. Stephen helped identify the right car for me. He helped me through the selections process and I happily took my first trip this weekend w my family. I live my new car. Thanks! More
by Christy
Employees Worked With
Stephen Richter
May 03, 2018
Costumer El personal fue my atento con todas mis preguntas en especial luis kien fue la persona k me atendió y al momento de firmar me tomo solo media hora es El personal fue my atento con todas mis preguntas en especial luis kien fue la persona k me atendió y al momento de firmar me tomo solo media hora estoy muy contenta con esta experiencia gracias JimColeman Toyota Bethesda More
by Pelolindo622
Employees Worked With
Luis Romero
May 02, 2018
Easy new car purchasing experience The treatment we received at Coleman Toyota was professional and free of pressure to purchase. Our salesman, Luis Romero, was knowledgeable and court The treatment we received at Coleman Toyota was professional and free of pressure to purchase. Our salesman, Luis Romero, was knowledgeable and courteous. The sales manager, William Hoyos, was flexible on pricing and provided us with a deal we were happy with. More
by APM
April 30, 2018
Great experience--Nelson Arnez was terrific My wife and I were looking to purchase a new car. We had visited numerous dealerships and looked at many different models but finally decided to purch My wife and I were looking to purchase a new car. We had visited numerous dealerships and looked at many different models but finally decided to purchase a Toyota Avalon Limited from your dealership at what we thought was a fair price. We were extremely happy with the way way Nelson and his manager Vincent Falcone treated us and we will recommend your dealership to our friends. More
by GAJ1041
April 21, 2018
Friendly car dealer Jonathan de la Cruz is the best salesman: Attention great Fair rebate Spanish speaking make it easier Good knowledge of similar cars Very frie Jonathan de la Cruz is the best salesman: Attention great Fair rebate Spanish speaking make it easier Good knowledge of similar cars Very friendly Understanding customer needs More
by Mariatapiab
Employees Worked With
Jonathan De La Cruz Garcia
April 16, 2018
Terrific experience--Jonathan Delacruz Garcia was first rate My wife and I just leased a new Toyota RAV4 from Jim Coleman, and we couldn't be happier with the experience. We worked with Jonathan Delacruz Garcia My wife and I just leased a new Toyota RAV4 from Jim Coleman, and we couldn't be happier with the experience. We worked with Jonathan Delacruz Garcia, and things couldn't have gone more smoothly. We went in skeptical about whether we could get the deal we wanted, but Jonathan and his colleagues came through--and we left that day with the car we wanted at the price we wanted. More
by Jim G.
Employees Worked With
Jonathan De La Cruz Garcia
April 12, 2018
Extremely Satisfied I spoke with Stephen Richter, the Salesman, before coming in to the showroom. He searched for the car I wanted, found an exact match, and had it on I spoke with Stephen Richter, the Salesman, before coming in to the showroom. He searched for the car I wanted, found an exact match, and had it on the lot for me to test drive. From start to finish the process was as easy as possible. Staff were no-pressure, professional and respectful....somewhat unusual when buying a car. More
by Ray Kensington, MD
Employees Worked With
Ben Thurston, Stephen Richter
April 06, 2018
good experience We had looked at other dealers, but the enthusiasm, time, and help of the manager and salesperson at Coleman convinced us to buy the new car at Colema We had looked at other dealers, but the enthusiasm, time, and help of the manager and salesperson at Coleman convinced us to buy the new car at Coleman. More
by DeeDee123
Employees Worked With
none, Stephen Richter, Roy Morrisey
