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Jim Coleman Toyota

Bethesda, MD

4.7
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 644 reviews

October 17, 2013

Great experience! Sales team bent over backwards to ensure we liked our car and got a great deal. Our salesman, Will, didn't pressure us at all and was very knowledgeable about the vehicle. We even ha More

by ccvipers12
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Martin Bekier, William Hoyas
September 29, 2013

Godwin and Daniel help ensure I received the car I wanted at a fair and reasonable price. I almost did not get a car with Jim Coleman because of my initial contacts, but Godwin and Daniel stepped in and res More

by mkchall
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Yes
Employees Worked With
Other Employees : Daniel Smith , Godwin Kutu-Agbeko
September 16, 2013

Francisco made our experience at Jim Coleman's Toyota dealership a really great one. He was extremely well informed, patient and friendly every time we saw him. He answered our endless questions and ac More

by arubinfeld
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Recommend Dealer
Yes
Employees Worked With
FRANCISCO PEREZ
August 30, 2013

I was extremely pleased with my experience working with Francisco Perez. I test drove many cars this summer and by far Francisco was the best sales person I dealt with. He was informative and helpful in More

by maryrh
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Recommend Dealer
Yes
Employees Worked With
Francisco Perez
August 27, 2013

Peter was very friendly and patient with us, explaining everything in great detail. He answered all our questions and provided outstanding customer service. I would recommend him and Jim Coleman Toyota t More

by LucyFonseca
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Recommend Dealer
Yes
Employees Worked With
August 26, 2013

From the very first conversation with the exceptional Harold Schmidt and Bryan (don't know his last name, floor salesman), I felt like the service was personal and considerate. At no time did I feel lik More

by dabaynes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan (salesman)
August 23, 2013

Peter was wonderfully helpful every step of the way. This was a the-car-has-died-we-have-to-get-a-new-one-right-away situation for my daughter. The first great thing was that Peter looked at the descri More

by srockwellrobinson
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Recommend Dealer
Yes
Employees Worked With
August 22, 2013

Peter was great in helping me purchase my car. Easily the best salesperson I have ever had the pleasure of working with. He was friendly, courteous, and professional. Despite the wait time I experience More

by EKohl1
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Yes
Employees Worked With
August 22, 2013

It was great experience to work with Larry and Harold. They treated me very nice and made my customer service experience very comfortable. My credit was not perfect yet they treat me with respect that i h More

by tjoyner50
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Yes
Employees Worked With
Other Employees : Larry Mcnair
August 16, 2013

Peter was fantastic in every way. The car I ended up purchasing was listed as a stick shift, but he took the initiative to go look at it and figure out that it was listed wrong-- it was an automatic. Th More

by krobin
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Price
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Recommend Dealer
Yes
Employees Worked With
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