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Jim Coleman Toyota

Bethesda, MD

4.7
643 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 643 reviews

July 19, 2012

The overall experience was great, but I wish the price they offered for the trade-in car was better. They started with a very low offer and we got to a below-average price for the old car eventually. Woul More

by heroalim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Smith
July 18, 2012

My son had done the legwork before I went in to buy. He selected this dealership after reviewing a number of others. He dealt with Tim Martin and was pleased with his professionalism and cooperation. Whe More

by shockleyh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Martin and Matthew Muradaz, Matthew Muradaz
July 18, 2012

Peter and Theo were engaged and positive, without being pushy or overbearing - if you're askin' me, that's the way to close a deal! More

by Mark F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Theo Langston
July 18, 2012

I have been wanting to go green with my car for a while now, and I have been shopping for a dealership with a good deal and Matthew informed me that Jim Coleman was the largest Prius dealer on the East Coa More

by RMello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Muradaz, Matthew Muradaz
July 17, 2012

Sales staff was extremely helpful. They worked with my requirements and offered recommendations to work within my means and to meet my needs in terms of car, price, warranty and financing. More

by brigadoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Luis, Peter, Theo
July 17, 2012

This is the second lease I have done at Jim Coleman. My first lease was with Peter when he first came to the dealership, and I was going to use him again for the second lease. One day I was having my othe More

by smfishman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
July 17, 2012

I am soo in love with my car!! Matthew was my car salesman, he was very professional and knowledgeable. I went to several other dealerships prior to Jim Coleman but non can compare to the service M More

by atgoodarzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Muradaz, Matthew Muradaz
July 17, 2012

Location is an important part of where we buy a car. With that said, this dealership also provides the knowledge and personalized care to make it a great buying experience. More

by Linda Richin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
July 17, 2012

I have excellent experience at the dealership. The salesperson was very helpful and friendly. My car had to be shipped from another dealership and I had to wait a little long. Other than that, everyth More

by enyewmossie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith, Daniel Smith
July 17, 2012

I had a great experience with Dan. He helped me and worked with me to make the deal of finding a new car go smoothly. More

by AS13373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith, Daniel Smith
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