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Jim Coleman Toyota

Bethesda, MD

4.6
642 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 642 reviews

September 08, 2011

This dealer bent backward to find us the truck we wanted, gave us a firm and best price without all the shenanigans involved with some car dealers. The sale staff was courteous and helpful. More

by Benigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia C./Asrlan
August 05, 2011

Overall great experience at this dealership. Michael in sales was not pushy and Harold was a great help in the finance dept. The car is excellent so far and my family looks forward to doing business with t More

by coachgj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael (sales), Harold (finance)
July 30, 2011

Brian Brooks was friendly, knowledgable, and a great "trainer" for our new Prius. The process of the sale was smooth and efficient. Communication was effective as we waited for the car to be delivered More

by janesharp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brooks
July 21, 2011

Great Service. Excellent and painless. I really enjoyed the outcome and I would recommend this dealer to anyone looking for a toyota. Or a shexy BMW, since they now have mine. More

by bentoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
July 20, 2011

I buy my cars and drive them until they fall apart so consequently I have not had too much experience purchasing vehicles. I was apprehensive about dealing with car salesmen, who are notorious for being More

by kulward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
July 20, 2011

It took more than half an hour to bring a car I wanted to see, than another half an hour to bring the second car, and yet another half an hour to bring the third, while the previous two have been taken back More

by toyota004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Skye
July 14, 2011

Just wanted to drop by and say fantastic experience at jim coleman toyota dealership . I was helped by Peter, who was very cordial and helpful in terms of finding me exactly what I wanted. The price was g More

by CamryHappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter
July 03, 2011

Just superb top notch support all around from Peter Lee and the Jim Coleman team. They really went above and beyond to help me buy a car while living abroad and did everything to make sure it was ready to More

by wlgrenoble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
June 10, 2011

All employees I came in contact with were friendly and knowledgeable. I owned a Toyota previously (purchased from another dealer) and had been taking it to Jim Coleman Toyota for service. I had been ext More

by kamccallum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera, Luna ?
June 07, 2011

My experience at Jim Coleman Toyota was very good. I did not feel pressured in anyway. Godwin the sales associate was friendly and extremely helpful to work with as was Roy Morrisey the sales manager. I f More

by dpremont
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Godwin Agbeko and Roy Morrisey
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