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Jim Coleman Toyota

Bethesda, MD

4.6
641 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 641 reviews

November 26, 2010

The people who work at this dealership really like each other and work very well together. They bent over backwards to give me the best price they could on a 2010 Prius. Ketih Paton, my salesperson, is a More

by kdaniel20816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Paton, Patrick Coleman, Brian Brook, Tim Duncan, John Duncan
November 12, 2010

The two men who assisted me in purchasing a 2006 Volvo XC70 were simply the nicest and most respectful and friendliest people I have ever had the opportunity to do business with, and I must add that I fee More

by rommeljmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harold Schmidt, Howard Hubbard
November 04, 2010

From past experience in buying a car, I was dreading the From past experience in buying a car, I was dreading the ordeal. Jim Coleman Toyota had serviced my cars in the past, but due to timing, etc. I'd n More

by jniki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee, Roy, Pat, and "B" in finance
November 04, 2010

The sales people at Jim Coleman were very friendly and helpful. There was no hassle at all. They matched the price my friends got from other dealers and gave me additional discounts. They also matched the More

by chenyan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
October 29, 2010

I had an excellent experience and really appreciated the salesman's knowledge and respectful sales approach. No hard sell here - they gave us time and space to think and talk about things. We got a great ve More

by melanie h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brooks
October 28, 2010

Eduardo was an awesome salesman. I was going to purchase from a friends dealership but Eduardo gave us a better deal, did not haggle or hustle us and made the process quick and painless. He did not hide any More

by VAGolfDad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo
October 08, 2010

I was intimated about the car buying experience. However, Harald put my mind at ease and answered every question and concern I had, no matter how big or small, prior to my ever walking into the deal More

by klong7275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harald Schmidt and Keith
October 07, 2010

I was very very pleased with the service from Mr Brooks in purchasing my 2011 toyota, he took time out explained everything about the vehicle also set up my blue tooth thru the vehicle. Mr Brooks also see More

by crystalyoung07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brooks and Martin Bekier
October 01, 2010

Wow the best experance every buying a car more than helpful. harold is the best i will go to this dealership to buy my next car and will tell all my friends about the place! the best!!! Please ask for More

by jimlaz22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harold Schmidt
September 19, 2010

After 6 months of searching I found the perfect car, a Rav4 Limited with only 6k miles on it, for the same price as similarly equipped Rav4s I'd driven with 45k miles. I drove in and was introduced to Ben More

by shorty1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
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