Jim Coleman Toyota
Bethesda, MD
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Our experience was overall positive but we had to wait longer than expected to meet with the financing person. Our sales representative was very helpful in trying to accommodate our needs and wants. He w longer than expected to meet with the financing person. Our sales representative was very helpful in trying to accommodate our needs and wants. He was flexible and reasonable. Our experience with the sales representative was positive. More
My overall experience was good. I liked working with both Ramon and Natasha. Ramon showed me all the vehicles matching my criteria, I took one car for extended test drive and ended up buying it the same day. Ramon and Natasha. Ramon showed me all the vehicles matching my criteria, I took one car for extended test drive and ended up buying it the same day. Employees were friendly and attentive. I like my 2010 Toyota Corolla. More
Jim Coleman Toyota has a good sales environment, full trained sales people and professional sales procedure. I am satisfied with my new car and your service. Two thing confuse me are that I have to compl trained sales people and professional sales procedure. I am satisfied with my new car and your service. Two thing confuse me are that I have to complete this "250 characters or more" review and I have to register to dealerrater.com to finish this customer review. More
My experience at Jim Coleman was phenomenal! As soon as I pulled up, Peter Lee greeted me and immediately took care of me. After hopping from another dealership to this one, It was definitely an upswing in t pulled up, Peter Lee greeted me and immediately took care of me. After hopping from another dealership to this one, It was definitely an upswing in the whole car buying experience. Peter helped me find the car that followed the criteria I was looking for! I walked away the first day just to keep my options open but I came back because this dealership was so helpful and worked with me on the price. Throughout the whole process, It was easy to reach Peter anytime I had a question which helped me alot. This dealership is pretty transparent and doesn't play the silly games with you like others typically do. I am a first time buyer, young with limited established credit so a customer like myself would be completely taken advantage of at any other dealership. At Jim Coleman I felt taken care of and they made the whole process very easy. I love my Prius! More
Peter Lee was very helpful, patient, and knowledgeble. We were purchasing a rav4 for our son and had many questions which were explained to us thoroughly. We had a good experience buying our first toyota and were purchasing a rav4 for our son and had many questions which were explained to us thoroughly. We had a good experience buying our first toyota and would recommend this dealer to anyone interested in buying a toyota. More
Peter Lee was knowledgeable, courteous and very good at keeping in touch when our preowned car was delayed in being ready for pickup. Everyone we dealt with at the dealership answered our questions thoroug keeping in touch when our preowned car was delayed in being ready for pickup. Everyone we dealt with at the dealership answered our questions thoroughly and courteously. No hard sell to take optional services, warranties. The price was fair, and the car was completely services and inspected before we took it. And we have a complete record of everything that was done to it so that we can continue good service. Highly recommend them. We'll be back again. More
Peter was very professional. He should that he cared about our needs. He was very friendly. I was there the weekend before I bought my vehicle and was not very impressed the with salesman. When I mee about our needs. He was very friendly. I was there the weekend before I bought my vehicle and was not very impressed the with salesman. When I meet with Peter he was willing to work with my needs and I told him exactly what I was looking for. More
This dealership helped me get the car I needed after my previous vehicle was totaled in an accident. I really enjoyed the car shopping experience with this dealership. The sales representatives provided m previous vehicle was totaled in an accident. I really enjoyed the car shopping experience with this dealership. The sales representatives provided me with option of vehicles within my price range. I would definitely recommend them to friends & family. More
Our experience at Jim Coleman Toyota can only be described as both pleasant and enjoyable. Brian Brooks is an exceptional sales person!! We bought one car from him last year and made sure to reque described as both pleasant and enjoyable. Brian Brooks is an exceptional sales person!! We bought one car from him last year and made sure to request him again this time. He is warm, friendly, and knowledgeable. At no time did we feel pushed or that we were getting a hard sell. He devoted an amazing amount of time with us and was attentive to our questions and requests. He is most certainly the reason that we would recommend this dealership and have done so in the past. Special mention must also be made of Martin Bekier the business manager we dealt with. He was both personable and professional. Definitely as asset to any dealership. We have forgotten the name of the woman we dealt with who explained the various options offered but, she too, was a delight. Kudos to you all at Coleman Toyota and thanks for the Saturday BBQ - what a surprise and such a great gesture to make your customers feel welcome. More
I recently purchased a 2010 Toyota Camry Hybrid from Jim Coleman Toyota. Our salesperson was Brian Brooks, who immediately contacted me via telephone and e-mail after I submitted an online inquiry. Throug Coleman Toyota. Our salesperson was Brian Brooks, who immediately contacted me via telephone and e-mail after I submitted an online inquiry. Throughout the entire sales experience, Brian was an absolute professional, and was extremely responsive and attentive to our EVERY need. When we finally decided to purchase the vehicle, Brian even came into work on MOTHER'S DAY (which he had planned to take off) just to finalize the deal. Talk about dedication to the customer! When I noticed some minor scratches on the vehicle, Brian ensured that they were buffed out and that the vehicle was delivered in pristine condition. I can't say enough nice things about Brian Brooks and Jim Coleman Toyota. Not only is their customer service top notch, but no other dealer in the area would come close to beating their price. Many thanks to Brian and the Jim Coleman team! More