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Jim Coleman Toyota

Bethesda, MD

4.6
641 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 641 reviews

June 28, 2010

Our experience was overall positive but we had to wait longer than expected to meet with the financing person. Our sales representative was very helpful in trying to accommodate our needs and wants. He w More

by Suzie M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
June 21, 2010

My overall experience was good. I liked working with both Ramon and Natasha. Ramon showed me all the vehicles matching my criteria, I took one car for extended test drive and ended up buying it the same day. More

by NusaNusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera, Natasha Wims
June 08, 2010

Jim Coleman Toyota has a good sales environment, full trained sales people and professional sales procedure. I am satisfied with my new car and your service. Two thing confuse me are that I have to compl More

by frankchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
June 08, 2010

My experience at Jim Coleman was phenomenal! As soon as I pulled up, Peter Lee greeted me and immediately took care of me. After hopping from another dealership to this one, It was definitely an upswing in t More

by Jessica1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee/Patrick Coleman
June 08, 2010

Peter Lee was very helpful, patient, and knowledgeble. We were purchasing a rav4 for our son and had many questions which were explained to us thoroughly. We had a good experience buying our first toyota and More

by nickrach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : peter lee
June 08, 2010

Peter Lee was knowledgeable, courteous and very good at keeping in touch when our preowned car was delayed in being ready for pickup. Everyone we dealt with at the dealership answered our questions thoroug More

by jdmt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
June 08, 2010

Peter was very professional. He should that he cared about our needs. He was very friendly. I was there the weekend before I bought my vehicle and was not very impressed the with salesman. When I mee More

by phsigler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
June 07, 2010

This dealership helped me get the car I needed after my previous vehicle was totaled in an accident. I really enjoyed the car shopping experience with this dealership. The sales representatives provided m More

by burbank76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Claudia and Harold
June 07, 2010

Our experience at Jim Coleman Toyota can only be described as both pleasant and enjoyable. Brian Brooks is an exceptional sales person!! We bought one car from him last year and made sure to reque More

by lgatbp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brooks, Martin Bekier
June 03, 2010

I recently purchased a 2010 Toyota Camry Hybrid from Jim Coleman Toyota. Our salesperson was Brian Brooks, who immediately contacted me via telephone and e-mail after I submitted an online inquiry. Throug More

by bighank500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brooks
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