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Jim Coleman Toyota

Bethesda, MD

4.7
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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10400 Auto Park Ave

Bethesda, MD

20817

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Showing 644 reviews

June 07, 2010

This dealership helped me get the car I needed after my previous vehicle was totaled in an accident. I really enjoyed the car shopping experience with this dealership. The sales representatives provided m More

by burbank76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Claudia and Harold
June 07, 2010

Our experience at Jim Coleman Toyota can only be described as both pleasant and enjoyable. Brian Brooks is an exceptional sales person!! We bought one car from him last year and made sure to reque More

by lgatbp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brooks, Martin Bekier
June 03, 2010

I recently purchased a 2010 Toyota Camry Hybrid from Jim Coleman Toyota. Our salesperson was Brian Brooks, who immediately contacted me via telephone and e-mail after I submitted an online inquiry. Throug More

by bighank500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Brooks
May 28, 2010

I was not expecting to get financed and approved for a car. But I was just looking at what I might have to save up for, when pocket looks right. I talk with Ben Lare and He told me that to fill out the ap More

by dixonmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ben Lare, Harold Schmidt
May 23, 2010

Peter Lee did an excellent job with my new car purchase. He kept me informed everyday for well over a week with the progress, pricing and status of my new 2010 Corolla S. Jim Coleman Toyota is a first clas More

by Stewkrew20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
May 18, 2010

I came to Jim Coleman to purchased a pre-owned vehicle. Harold and Jason were great. They addressed all of my concerns and attenteded to all of my needs. Everyone at the dealership was very friendly. I More

by tch1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harold and Jason
May 08, 2010

My experience with Jim Coleman Toyota couldn't have been better unless they had given the car to me! I had already been dealing with them in their service department for not quite ten years, but it has bee More

by rothie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera, Donnie Dietrichson, Brian Brooks
May 04, 2010

This is by far the greatest dealership I have ever went to. I have purchased 3 vehicles now with the greatest of ease in the past 3 years.. Harald always gets back to me in email or phone immediately knowi More

by TavarezU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harald Schmidt
May 04, 2010

I was in the hunt for a used vehical and not sure what I was really looking for. While I was walking around the lot, Peter came out to see if I need help or had any questions. He was friendly, down to ear More

by jmpolimadei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter Lee
May 02, 2010

My dealings with Peter were pleasant and reassuring that customer service is alive and well at Coleman Toyota. There was no pressure to conclude a deal on a new car. All dealings were open and above board More

by jmhobbins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Peter
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