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Jim Coleman Toyota
Bethesda, MD
644 Reviews
Jim Coleman Toyota is a 3rd generation family owned dealership founded in 1987. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. Mr. Bill Coleman, the founder of Coleman Automotive, had a vision of establishing a dealership with a higher level of class and a superior level of service. He believed that Bethesda residents and Washingtonians alike possessed higher expectations of retailers and he was ahead of his time in striving to deliver a uniquely customer focused car buying experience. That tradition which established its roots at the original Coleman Cadillac in downtown Bethesda was further cultivated and expanded on by Mr. Coleman’s son Jim Coleman. Jim grew the business with the acquisition of the Toyota dealership and 6 other franchises in 3 locations over the past 30 years. In 2008 Jim was joined by his son Patrick Coleman who is currently the General Manager of the Jim Coleman Toyota. We here at Jim Coleman Toyota along with the Coleman family remain committed to providing our customers with an exceptional car shopping, buying, and servicing experience. We believe the first step to accomplishing that is having a well-qualified, knowledgeable, and enthusiastic staff here to serve you. We are committed to Toyota’s mission of Kaizen and we are constantly exploring ways to improve and to better serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Top Reviewed Employees
Latest Reviews
June 18, 2019
Unprofessional service
Avoid this dealer. I took my car for a repair. They gave me an estimate and then they did a lot more work than I authorized. They even called my insur
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by Juan
Employees Worked With
Rob
June 17, 2019
Luis and the Coleman Sales Team were great
Luis was so helpful and lovely to work with. Luis was patient, listened to what we were looking for and to our concerns and issues. He focused on ma
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by Rtbeth
Employees Worked With
Umar Chaudhry, Luis Romero
June 02, 2019
Dedicated to the customer.
Luis, was a professional from the beginning to the end and when the deal was made he went to bat to make sure the car made it through state inspection
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by Cappen
Employees Worked With
Luis Romero
Dealership Inventory (135 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Vending Machines
