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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,633 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,633 reviews
November 28, 2018
Patients This was the first I waited almost 45 minutes for someone to help, and I was about to leave to go to another dealership but something made me wait ano This was the first I waited almost 45 minutes for someone to help, and I was about to leave to go to another dealership but something made me wait another 5 minutes. More
by butlerfrederick69
Verified CustomerEmployees Worked With
Michael Mills, Gwen Wilson
November 26, 2018
A stressful experience The experience started off good but became stressful with all of the back and forth between sales and several levels of management and attempts to rai The experience started off good but became stressful with all of the back and forth between sales and several levels of management and attempts to raise the already agreed upon price. I thought paying cash for a truck would make the transaction simple and easy but it seems to not make any difference and didn’t prevent me from spending most of my day there trying to make a purchase. I couldn’t be any happier with my truck but I’ll think twice about returning in the future or recommending this dealership to my friends. More
by cclark1965
Employees Worked With
Nina Richardson
November 23, 2018
Amazing Customer Service! Scott Bergstrom and Tom Rickard went above and beyond to get my car fixed and made sure I had a car to drive. They made me feel like a valued custome Scott Bergstrom and Tom Rickard went above and beyond to get my car fixed and made sure I had a car to drive. They made me feel like a valued customer. I will always have my Yukon serviced at the dealership because of those two people. More
by Shelly D.
Employees Worked With
Tom Rickard, Scott Bergstrom
November 22, 2018
High quality service Without appointment they were able to work my in and get me on my way quickly. Fast and dependable. A B C D E F G Without appointment they were able to work my in and get me on my way quickly. Fast and dependable. A B C D E F G More
by R-R-JONES
Employees Worked With
Cortez Heath
November 21, 2018
I LOVE THIS DEALERSHIP THEY REALLY CARE FOR THERE CUSTOMERS I WANTED A 2018 BUICK ENCORE SPORT AND I WENT TO OVER FIVE DEALERSHIPS AND NO ONE COULD HELP ME. JIM ELLIS HELP ME OUT I WANTED A 2018 BUICK ENCORE SPORT AND I WENT TO OVER FIVE DEALERSHIPS AND NO ONE COULD HELP ME. JIM ELLIS HELP ME OUT More
by ontimeprice
Employees Worked With
Nicole Quinones, Anthony Roselle
November 20, 2018
Outstanding Very knowledgeable! My concern was his concern for service advisor was great the mechanics was even greater!! Continue to keep doing your best your! B Very knowledgeable! My concern was his concern for service advisor was great the mechanics was even greater!! Continue to keep doing your best your! Be bless. Now im happy More
by OJAYW31
Employees Worked With
Mechanic great, Brandon Cannon
November 20, 2018
Great new car buying experience I had a great experience working with Barry, I purchased my GMC back in Sept. He was very knowledgeable and kind, no pressure. The whole buying experi I had a great experience working with Barry, I purchased my GMC back in Sept. He was very knowledgeable and kind, no pressure. The whole buying experience was seamless and I truly appreciate their attention to detail. Nice job! More
by lm2018
Employees Worked With
There was someone else I originally spoke to & I didn't see his name listed (I can’t remember), he was also great., Barry Bacon
November 20, 2018
Great experience I had a great experience working with Jake, I leased my Buick enclave in Nov. He was very knowledgeable and kind, no pressure. Highly appreciate their I had a great experience working with Jake, I leased my Buick enclave in Nov. He was very knowledgeable and kind, no pressure. Highly appreciate their attention and detail. Nice Experience. More
by RATHEESH
Employees Worked With
Jake Bugrovsky
November 20, 2018
Excellent service and responsive!!!! From sales to financing, the service was great! They were transparent and quick to respond regarding questions or inquiries! I greatly appreciate the From sales to financing, the service was great! They were transparent and quick to respond regarding questions or inquiries! I greatly appreciate the team effort with my new vehicle. More
by Tali
Employees Worked With
Sam Afeworki and David Mathews, Jake Bugrovsky, John "DOBS" Nadobny
November 16, 2018
Got it done! At first I was not happy, scheduled a time so I could wait while service was done. Found that is not practical for them. In the end, they drove me hom At first I was not happy, scheduled a time so I could wait while service was done. Found that is not practical for them. In the end, they drove me home, picked me up in one day. They also did great work on my car and identified a problem that saved me money. Very impressed. More
by ATLANTA.JEN
Employees Worked With
Tom Rickard
