Jim Ellis Buick GMC Atlanta

Solved the problem we were hearing Will never go anywhere to have my GMC serviced, Harley is the man for my repairs, Tom keeps me up to date and anything that might be a problem in the Will never go anywhere to have my GMC serviced, Harley is the man for my repairs, Tom keeps me up to date and anything that might be a problem in the future. More

$400 to replace one tire sensor. extremely expensive replacement for a tire sensor at $400. Also came back with an extremely expensive proposal for drive shaft repair and charged me $ extremely expensive replacement for a tire sensor at $400. Also came back with an extremely expensive proposal for drive shaft repair and charged me $190 for the diagnostic. will not be returning for Service or purchase which is a shame as a long time GM employee family member and long time GM vehicle owner, I will be switching More

Unevenful In 2015 we bought a GMC Acadia Denali from Jim Ellis, piimarily due to an outstanding experience with the service department repair of our GMC truck a In 2015 we bought a GMC Acadia Denali from Jim Ellis, piimarily due to an outstanding experience with the service department repair of our GMC truck a year earlier. Positive customer service with the Acadia brought us back to Jim Ellis to trade that Acadia for a 2018 Buick Enclave Avenir. From initial online and phone inquiries to test drive, doing the deal, and ultimately taking delivery, we had a very positive experience from Product Specialist, Nina Richardson and all those involved at the dealership. More

Super Service In and out quickly and when I reported an unusual noise in the vehicle John helped me find the solution was the automatic sensor for the headlights on In and out quickly and when I reported an unusual noise in the vehicle John helped me find the solution was the automatic sensor for the headlights on this dreary day and nothing to worry about. Thanks John! More

Efficient I thought I would have to drop my vehicle off for approximately four hours, instead was advised to that I could just go to the waiting room. The wait I thought I would have to drop my vehicle off for approximately four hours, instead was advised to that I could just go to the waiting room. The wait time was not long at all, and I was very happy for the shorter than expected wait time. More

Brake service Great quick efficient service. Highly Recommend. Kept me apprised the whole time. John was great to work with. Nice guy. Free WiFi and shuttle ser Great quick efficient service. Highly Recommend. Kept me apprised the whole time. John was great to work with. Nice guy. Free WiFi and shuttle service. More

Professional, courteous and efficient. Tom Rickard at Jim Ellis always provides exemplary service. He is an excellent "front person" for the dealership. He is very knowledgeable and wants t Tom Rickard at Jim Ellis always provides exemplary service. He is an excellent "front person" for the dealership. He is very knowledgeable and wants to make sure you understand the work and status of your car More

Honest and no pressure Everyone was so great! Our salesman, Ricardo, was great on our test drives. He just answered questions and showed us features. He did not push us on f Everyone was so great! Our salesman, Ricardo, was great on our test drives. He just answered questions and showed us features. He did not push us on financing or try to close the sale. When we got to negotiating the price, he was fair and we had fun. We ended up on a great price. The business manager, Mike, was the same way. Both were transparent throughout the process and were a pleasure to work with. When it’s time for another car, we will definitely stop here again. More

Good service which turned into excellent and well satisfied. After waiting for almost 3 hrs before having my car pulled in for service, i got the service mgr involved who advised me. This was on a return trip w After waiting for almost 3 hrs before having my car pulled in for service, i got the service mgr involved who advised me. This was on a return trip when problem should have been fixed the 1st time after waiting 3 hrs. i was given a loaner car by service adviser and it was at empty service manager made things right by putting gas in car to get me started. The problem seems to be corrected the second time at dealer. More

100% professionals Every employee that assisted with the purchase of my 2019 GMC 2500 was 100% helpful, knowledgeable and of the highest integrity!!! GREAT EXPERIENCE , Every employee that assisted with the purchase of my 2019 GMC 2500 was 100% helpful, knowledgeable and of the highest integrity!!! GREAT EXPERIENCE , would encourage everyone in the market for a car or truck to go to this Dealership !!!!!!!! More