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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,627 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,627 reviews

October 25, 2018

Long wait Had an appointment and when I got there they told me it would be 90 minutes. Ended up being over 2 hours for oil change and tire rotation More

by carefreegal9908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
notpositive on the person, Brandon Cannon
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello. Thank you for giving us a review and rating! We will take your comments into consideration to improve for the near future. If you have any questions or concerns, please feel free to reach out to us directly. We hope to see you again soon!

October 25, 2018

The best service in this Dealer Center This dealer center is quick completing the sale process. They contacted by phone about the vehicle condition and made sure I registered for vehicle t More

by Unknown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky, Michael Mills
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for service!

October 25, 2018

Always great service As soon as I arrived Mr. Cannon was right there to hear what was going on with my car and gave me his undivided attention. More

by MELINDACHASTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your experience with us! Thanks again for the positive feedback, and we hope that you have a great day!

October 23, 2018

Jim Ellis was awesome I walked into there show room knowing what I wanted and what I was willing to pay and I didn’t have any hassle they gave me right around what I expect More

by rankenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Bacon, Michael Mills
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your experience with us and congratulations on your new truck! If you have any further needs or questions, please give us a call. We're always happy to help!

October 23, 2018

Excellent Service department The service writer was excellent and the process took less time than anticipated. Definitely will go back there. again. Great dealership and service d More

by Margr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, Nina Richardson
Oct 28, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for sharing your response to the quality of service our staff provides! We look forward to your next visit! Take care!

October 19, 2018

Warranty service Very good experience with great communication and was provided a courtesy vehicle. All request were addressed as part of the service and very friend More

by rodmur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Oct 22, 2018 -

Jim Ellis Buick GMC Atlanta responded

It is great to read such wonderful comments about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2018

thank you MR Tom Richard excellent service Mr tom Richard, Did excellent customer service, handling right vs Brandon Cannon i`m very satisfied how tom handling customer service, thank you ones More

by jmorales50338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Oct 22, 2018 -

Jim Ellis Buick GMC Atlanta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Atlanta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

October 17, 2018

Car Buying Made Easy This has by far been the easiest and most stress free car buying process ever!! From choosing the car to financing everything went smooth and all ques More

by Mslaahone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sorrentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Banks , Michael Mills, Anthony Roselle
Oct 22, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

October 16, 2018

Dependable I have been depending on Jim Ellis Buick - GMC for my car buying needs and service for many years now. Keep up the good work! More

by KEVIN MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, John Anderson
Oct 22, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you so much for choosing Jim Ellis Buick GMC Atlanta as your first choice for all of your automotive needs, Kevin! We sincerely value your business and look forward to your next visit! Take care!

October 16, 2018

Regular service The customer service was great always is . I’m always treated with respect and importance . Always fixes my vehicles rapidly, and make sure to see if More

by CHAD.ESTRADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Oct 22, 2018 -

Jim Ellis Buick GMC Atlanta responded

Chad, our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this! We look forward to your next visit! Take care!

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