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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.4
1,673 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,673 reviews

September 12, 2018

Brake service repair Good communication and options to reduce cost for brake repair. The service advisor welcomed me in and provided details on what could be provided and More

by rodmur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortez Heath
Sep 14, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi Rodmur, thank you so much for your positive comments about Jim Ellis Buick GMC Atlanta! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 11, 2018

Great service and communication Tom and the entire team are easy to work with and explain the serviced performed in a simplistic way. They completed a number of service items in a r More

by MP_MINOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Rickard
Sep 14, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are happy to hear that our team was able to provide great service to you! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2018

It was a good experience this time Brandon Cannon did a great job of informing me of the needs of my car and kept me informed of the work and costs. I appreaciated his knowdledge and pr More

by CURTISBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
Sep 14, 2018 -

Jim Ellis Buick GMC Atlanta responded

Hi, we are pleased to hear that our team was able to provide great service to you! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 04, 2018

Service Review Updare Although I had to wait 3 hours for an oil change, I will say the service dept manager really apologized and worked with me. One big complaint was that More

by Enclave Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon, Scott Bergstrom
Sep 07, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you again for your feedback! We look forward to making your next visit a five star experience!

September 03, 2018

Best Experience Ever The best experience we’ve ever had purchasing a vehicle. From being welcomed, to John bringing multiple vehicles to the lot for us to view and choose More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "DOBS" Nadobny, TJ Manji, Michael Mills
Sep 05, 2018 -

Jim Ellis Buick GMC Atlanta responded

Our team is dedicated to providing top-notch customer service, and we're so happy to hear that your experience reflected this, Brenda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2018

Awesome! Professional! Courteous! Great Deal! This Dealership is amazing! They gave me a awesome deal and knew their stuff! If your looking for a dealership that has the vehicle you want and giv More

by Denali321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shaw, Dave Mathews, Michael Mills
Sep 05, 2018 -

Jim Ellis Buick GMC Atlanta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Buick GMC Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

September 02, 2018

I thought I was at a shade tree mechanic First I want to say that my service person Brandon and the shuttle guy Tony are good guys. My tire censors worked before I got tires installed. After More

by rhines3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Cannon
August 31, 2018

Best experience ever!!!! Jim Banks the best sells technician. My husband use to do all of the car buying and unfortunately I lost him in December, my anxiety of buying a new c More

by TDILLOW.DILLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Banks, Michael Mills
Sep 05, 2018 -

Jim Ellis Buick GMC Atlanta responded

We send our sincerest condolences to you. We are so glad our staff could provide you with a comfortable car buying experience! Please let us know if there is ever anything else we can do for you! Safe travels!

August 31, 2018

Slow, expensive, and still not fixed. Came in for warning lights on parking sensors. They took all day to diagnose. Then had to leave car overnight (no loaner) bc pick too late at that p More

by ALLIVACCARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cortez Heath
August 30, 2018

Great Car Buying Experience I enjoyed working with the team at Jim Ellis GMC Atlanta. Nicole, T.J. and Mike did a great job working with me to find my new vehicle. They took the More

by bbush3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Manji, Nicole Quinones, Michael Mills
Sep 05, 2018 -

Jim Ellis Buick GMC Atlanta responded

We're happy you found Nicole and our staff to be so supportive during your experience here at Jim Ellis Buick GMC Atlanta. Congratulations on your new GMC Sierra! Safe travels!

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