Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,733 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,733 reviews
August 04, 2023
John was great to work with at the service desk. We had a complicated issue with our 09 Buick. John made sure that the technicians drove the car long enough to experience the problem and solve it. We had a complicated issue with our 09 Buick. John made sure that the technicians drove the car long enough to experience the problem and solve it. Great job! More
by Gmbuxton
Verified CustomerEmployees Worked With
John Jones
August 04, 2023
I brought my Yukon in for a few issues one being the windshield and they didn’t even clean it to address the issue wrote dirty on paperwork. Have a rattle in the back said they greased the stoppers. Ra windshield and they didn’t even clean it to address the issue wrote dirty on paperwork. Have a rattle in the back said they greased the stoppers. Rattle is still there. My car was there for two day and nothing was fixed. Don’t think they really even looked at my car to try and fix it.the service people are very nice but can not explain the work that was done very well More
by Hdkids1974
August 01, 2023
Easy to make appt. Courteous service .mgr. Only problem was that tech left greasy fingerprints on the dash that I had to buy cleaner to remove. Got the impression that Courteous service .mgr. Only problem was that tech left greasy fingerprints on the dash that I had to buy cleaner to remove. Got the impression that he was overloaded so was not too perturbed. That having been said I would recommend Jim Ellis without reservation. More
by kerniet3
Employees Worked With
John Jones
July 21, 2023
They forged my signature on a contract and sent it to the finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world finance company. It changed my trade value by 8k, the residual on the lease was higher. I told them about it and they didn’t give a care in the world. The worst part is they haven’t even made it right and I bought this truck in October of last year. Go to Heyward Allen if you want a GMC. Same pricing, and they are honest. Don’t buy from these crooks!!! More
by Edgar Beltran
Employees Worked With
Other Employees :
Dwight Wood, Scott Unger
July 16, 2023
I was pleased except I would be more pleased to be shown more about the details of my Buick more about the details of my Buick More
by palin5585
