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Jim Ellis Buick GMC Atlanta

Atlanta, GA

4.3
1,623 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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5862 Peachtree Blvd.

Atlanta, GA

30341

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Showing 1,623 reviews

May 27, 2022

Excellent customer service, I will definitely be back if I have an issues with my vehicle. More

by LORIMCK99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones, Brandon Cannon
May 29, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 26, 2022

Everyone was very friendly , I was very pleased with the service I received . John Jones in the service department was very helpful and kept me informed throughout the time my car was being serviced . More

by Cici
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
May 27, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

May 26, 2022

took 3 hours for a SCHEDULED oil change and tire rotation. technician didn't put my air filter box back together and 2 bolts were missing. I had to drive back to the dealership to get this correcte More

by JACOBUCHITEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Quinones
May 28, 2022 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us our service manager, Jason Blanchard, at 678-259-0523 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 26, 2022

Great service and good communication throughout the entire process to complete the needed repair on my vehicle. More

by CFORT1856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Rowe
May 29, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 25, 2022

Great service the staff was very friendly thanks to John Jones and the other guys More

by spbn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Jones
May 26, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

May 25, 2022

Serviced the car. Car returned dirty. No car wash. Highly disappointed. Will not return to this dealership for service More

by Nlpringle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Jones
May 27, 2022 -

Jim Ellis Buick GMC Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. If you're willing, please contact our service manager, Jason Blanchard, at 678-259-0523 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 25, 2022

Ted kept me informed about ever step of the service of fixing my SUV. The timeline of when my car was to be ready was within the time expected. The arrangement of the car rental was very helpful and conve More

by #1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted in service dept
May 27, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2022

The service was very acceptable they took the car in on time and it was already on time the car was clean I was quite pleased More

by mken30338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jones, Brandon Cannon
May 27, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

May 24, 2022

Great experience! Jake is a best, very professional salesman, who provided excellent knowledge to helping me make design next purchase. More

by mvgivi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky
May 26, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2022

I keep doing my lease contracts with Igor and Jim Ellis for many years. Igor is always on the top of his game. I always have a great experience and hope coming for more years. More

by natalie.krez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bugrovsky
May 26, 2022 -

Jim Ellis Buick GMC Atlanta responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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