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Jim Ellis Buick GMC Atlanta
Atlanta, GA
1,627 Reviews
Since 2009, Jim Ellis Buick GMC Atlanta has been a full-service dealership providing new and pre-owned Buick and GMC vehicles to Atlanta drivers. As a member of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is a six-time CarFax Lifetime Top-Rated Dealer, including 2024. Visit Jim Ellis Buick GMC Atlanta at 5862 Peachtree Blvd., Chamblee, GA 30341, or online at JimEllisBuickGMCAtlanta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 1,627 reviews
March 10, 2020
Quick Service They quickly called me a lyft to take me to work and the lyft came quickly to my job to take me to get my car. They quickly called me a lyft to take me to work and the lyft came quickly to my job to take me to get my car. More
by speterson0610
Verified CustomerEmployees Worked With
Jesus
March 05, 2020
Came in for a service, that was already paid for. The staff was very nice and performed the service. Just a standard 15,000 mile service. Was told my tires were rotated, when I got home I noticed my tire staff was very nice and performed the service. Just a standard 15,000 mile service. Was told my tires were rotated, when I got home I noticed my tires had not been touched. Receipt clearly states the work was performed. Yet, the tires were not rotated. So, was a 15,000 mile service performed at all? More
by rspentecost
Employees Worked With
John Anderson
March 04, 2020
Great, friendly, easy experience Irving was patient, easy going and not pushy like most dealerships. He stayed on task and helped us find the perfect vehicle. Purchasing the vehic Irving was patient, easy going and not pushy like most dealerships. He stayed on task and helped us find the perfect vehicle. Purchasing the vehicle was made easy and I was able to drive off the lot with my new car, same day. It was a pleasure doing business with Jim Ellis Buick GMC and team. More
by kIMBERLYHARTCREATIVE
Employees Worked With
Irving , Brady
March 04, 2020
No Time to Waste My appointment was scheduled for 7:10am. I arrived at 7:02am. The staff was already at their station and greeted me as soon as I walked in. They go My appointment was scheduled for 7:10am. I arrived at 7:02am. The staff was already at their station and greeted me as soon as I walked in. They got right o my request and finished just as promised. All work was done with a smile and the staff was very accommodating and professional. While waiting, I noticed that the waiting area was clean and clear of debris and the coffee station was inviting. My Service Agent was especially nice and personable and although it was raining outside, he made sure I was ok before I left the shop. Great job, Jim Ellis Service Staff! More
by BRENDA22
Employees Worked With
John Jones. He said he had just transferred into the Service Department from the Sales Floor.
March 04, 2020
Service Jesus was great. All of the service guys are. Many thanks for all you do. Tom Rickard is who I have also worked with in the past---great guy as w Jesus was great. All of the service guys are. Many thanks for all you do. Tom Rickard is who I have also worked with in the past---great guy as well. Same w John Anderson More
by SCOTTCASEY123
Employees Worked With
Tom Rickard, John Anderson
March 03, 2020
Prompt! Satisfied with receiving an early morning appointment. Matt Anderson checked to make sure worked was covered under warranty before performing service Satisfied with receiving an early morning appointment. Matt Anderson checked to make sure worked was covered under warranty before performing service .Worked with another representative after Matt left. Very kind and friendly ! More
by intouch2727
Employees Worked With
Tom Rickard, Matt Braun, Ricardo Nash, John Anderson, Dwight Wood
March 02, 2020
Excellent Customer Service Great service. The Service Center staff is very friendly. They made me feel at home. They offered me coffee to make me feel at home while my vehicle w Great service. The Service Center staff is very friendly. They made me feel at home. They offered me coffee to make me feel at home while my vehicle was being service. They updated me on the status of my vehicle. I am very satisfied More
by JUDITHARICH
Employees Worked With
John Anderson
February 26, 2020
Jesus is phenomenol!! He has been servicing my car for years and all of my family!!!!! Highly recommend coming here for service. He’s knowledgeable and kind as can be. Very very pleased!!!!! years and all of my family!!!!! Highly recommend coming here for service. He’s knowledgeable and kind as can be. Very very pleased!!!!! More
by foxsaber_1
Employees Worked With
Jesus Gutierrez-Flores
February 26, 2020
very friendly they have an answer to your question Jesús Gutiérrez helped me with the service of my troca I recommend it they are very good Gutiérrez helped me with the service of my troca I recommend it they are very good More
by ADCWELDING
Employees Worked With
Jesús Gutiérrez-flores
