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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,954 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,954 reviews
June 14, 2022
Outstanding service, repairing the park mode error message, even though the warranty period expired. It gives a good feeling about the dealership that you can count on for future buying cars and their message, even though the warranty period expired. It gives a good feeling about the dealership that you can count on for future buying cars and their backing up their products. Service rep was very courteous and profesional. More
by Gregory
Verified CustomerEmployees Worked With
Sorry. Cannot remember the name of service rep.
June 14, 2022
Every time I try to use my platinum plan, I am told this and that is not covered, but when maintenance package was purchased, I was told only battery and brakes were not covered. Service department needs im and that is not covered, but when maintenance package was purchased, I was told only battery and brakes were not covered. Service department needs improvement. More
by Elena M. Almeida
Employees Worked With
Jorge Banos Jr
June 13, 2022
I went there with an appointment to repair a faulty window regulator. Made me wait 5 hours to tell me what I already knew and charged me $175 for the diagnosis, and recommended that I change the entir window regulator. Made me wait 5 hours to tell me what I already knew and charged me $175 for the diagnosis, and recommended that I change the entire window mechanism instead of just the regulator. Wasted my entire day, they have no respect for others’ time. More
by JK
Employees Worked With
Drew Pederson
June 08, 2022
The dealership was not very helpful in finding the problem. After having to rent a car from Hertz and going back to the dealership the problem was not fixed once i got home and realized my keys did no problem. After having to rent a car from Hertz and going back to the dealership the problem was not fixed once i got home and realized my keys did not lock or unlock my car. I will now have the go back to fix the problem I’ve already paid for More
by Dsmith15
Employees Worked With
Brandon cannon
