Jim Ellis Buick GMC Mall of GA

wiii locate the problem and fix it car kept cutting off, gm was able to diagnose the problem and fix it; felt comfortable bringing it here as the terrain is a gm product they sell and f car kept cutting off, gm was able to diagnose the problem and fix it; felt comfortable bringing it here as the terrain is a gm product they sell and figured they would locate the problem. had even brought a battery at another place as they thought that was the problem, it was not. More

Service Experience David was very helpful and kept me informed through the visit of the work that was being done. Very prompt and courteous staff and service. David was very helpful and kept me informed through the visit of the work that was being done. Very prompt and courteous staff and service. More

Quicker than expected Sean Garrett took great care of me. The technicians had my oil change done faster than expected. Sean answered my questions and gave me a professional Sean Garrett took great care of me. The technicians had my oil change done faster than expected. Sean answered my questions and gave me a professional customer service. Thanks Jim Ellis!! More

Only received a oil change and tire rotation Good overall service. Professional service employees. I only had an oil change and tire rotation. I do have an issue that I will need to set up anoth Good overall service. Professional service employees. I only had an oil change and tire rotation. I do have an issue that I will need to set up another appointment. The transmission is making some noise..only have 16k miles on the Acadia. More

Great service and courtesy Leo is a great service advisor and takes care of his customers with a welcoming and professional attitude. Highly recommend and will come back again Leo is a great service advisor and takes care of his customers with a welcoming and professional attitude. Highly recommend and will come back again More

5* for Perry! He was not pushy and gave us all the time we needed without us feeling pressured or rushed. We were the ones who felt like we were taking too much of his time! Buying a new, (and expensive) we needed without us feeling pressured or rushed. We were the ones who felt like we were taking too much of his time! Buying a new, (and expensive) car can be stressful but Perry was super. A good customer experience. More

Michael was amazing! I personally work in the sales industry & was very pleased with Michael Taylor’s professionalism. He helped me purchase my corvette stingray & the ent I personally work in the sales industry & was very pleased with Michael Taylor’s professionalism. He helped me purchase my corvette stingray & the entire process was seamless, fast & best of all “no-pressure”. Again being in sales I can do nothing but commend Michael. If you are looking for a new vehicle do yourself a favor and speak with Michael and i promise you will not have any regrets. Thank you, A. Khan More

Service Experience My service advisor, Tom Lyden, was helpful and professional! He kept me well informed of progress and provided regular estimates for completion of w My service advisor, Tom Lyden, was helpful and professional! He kept me well informed of progress and provided regular estimates for completion of work. I missed his call several times, he left a VM, and he answered immediately when I returned his call. I appreciate his level of commitment and would definitely recommend Jim Ellis based on this experience! More