Jim Ellis Buick GMC Mall of GA

Fast, Easy, and Great Service!!! Isaac and Jason were so helpful and accommodating. They even brought my car to me!! The experience has been a breeze, and we’ll definitely be back whe Isaac and Jason were so helpful and accommodating. They even brought my car to me!! The experience has been a breeze, and we’ll definitely be back when it’s time for a new car again. More

Great! Everyone in the service center is very friendly & helpful. I have been taking my cars there for years for oil changes & general servicing. This was my Everyone in the service center is very friendly & helpful. I have been taking my cars there for years for oil changes & general servicing. This was my first time going with a serious issue & they were able to get me in ASAP and fix my car within an hour. More

No gimmicks dealership After looking for weeks online and having wasted time at shady dealerships looking for a specific vehicle, I was relieved to find what I was looking f After looking for weeks online and having wasted time at shady dealerships looking for a specific vehicle, I was relieved to find what I was looking for available at Jim Ellis. I have dealt with them in the very recent past and had a great experience and this time was no different. Everything that was advertised online was exactly what was waiting for me to test drive when i got there, (2 hours away). The salesman went above and beyond to work out many of the details before i arrived so the process would be seamless if i decided to buy. It's not very often people do what they say, and say what they do in this business, but, they got it right here. I would recommend Jim Ellis, i have bought two cars in two years and am very satisfied. More

Professional service Very informative of work to be done. Constant communication concerning parts, timeframe, and provided rental vehicle for business travel. Will return Very informative of work to be done. Constant communication concerning parts, timeframe, and provided rental vehicle for business travel. Will return for all future service requirements. More

Professional Service, Great Dealerhsip Great Service, Perry & Team are great to work with......We did have a few issues with the YUKON, however, they responded timely, and made everything r Great Service, Perry & Team are great to work with......We did have a few issues with the YUKON, however, they responded timely, and made everything right, which is refreshing, this is my second vehicle to have purchased from them in the last year...... More

2015 Silverado recall and extended warranty work My service advisor Sean was very knowledgeable, honest, and considerate with my time. I felt that he truly listened to my concerns. He made sure I did My service advisor Sean was very knowledgeable, honest, and considerate with my time. I felt that he truly listened to my concerns. He made sure I did not feel like another customer in the herd. I was treated very well. Highly recommended. More

Great customer service, quick response David was great! We drove in from Ft.Lewis, WA and engine light came on. Receptionist was very friendly and scheduled me quickly. David met me once I David was great! We drove in from Ft.Lewis, WA and engine light came on. Receptionist was very friendly and scheduled me quickly. David met me once I arrived at the Service Dept, informed me of what would take place, called and gave me detailed information and best recommendations. Did not try to sell me unnecessary items or services. Quick turn around and will definitely return. Left the appointment with a "Welcome to Georgia" from David. Thanks a bunch!! More

Awesome I was concerned about my brakes and was very relieved when they tested perfect after being test driven. I now have peace of mind and appreciate how I was concerned about my brakes and was very relieved when they tested perfect after being test driven. I now have peace of mind and appreciate how courteous Eve tone is. More

Easy Transaction The negotiation was easy. The dealership understood my need and what I was trying to accomplish. This is my fifth vehicle purchase from the Jim Ellis The negotiation was easy. The dealership understood my need and what I was trying to accomplish. This is my fifth vehicle purchase from the Jim Ellis family. Every transaction has been a positive experience. More

Outstanding Buying Experience I have not had a more friction-free buying experience than my recent purchase at Jim Ellis. This was the first GMC car I have ever purchased and the e I have not had a more friction-free buying experience than my recent purchase at Jim Ellis. This was the first GMC car I have ever purchased and the entire process including negotiating the final deal, signing the paperwork and walking out the door was less than 60 minutes. Price was fair, car was ready when I showed up and process was handled efficiently. More