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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,529 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,529 reviews
February 13, 2020
Service on GMC Denali As always the best service department of any dealership. Glad we bought from Jim Ellis GMC and if the price is right we will continue to buy from Jim As always the best service department of any dealership. Glad we bought from Jim Ellis GMC and if the price is right we will continue to buy from Jim Ellis GMC. More
by PURVISDEBRA
Verified CustomerEmployees Worked With
Don't remember service guys name but he was great, Kristin Buffington, David Gonzalez, Ron Gay, Sean Garrett, Tom Lyden, David Blood
February 12, 2020
Very Professional The experience was very professional, despite some delays. It's not the dealership's fault when the manufacturer neglects to update repair manuals or The experience was very professional, despite some delays. It's not the dealership's fault when the manufacturer neglects to update repair manuals or ships broken parts. Once all of that was cleared up the service was efficient and well-done. More
by NAG
Employees Worked With
Tate Gardner, Sean Garrett
February 12, 2020
Great service & superb communication busy day but was very timely & accurate on everything looked at for my truck.I left impressed, will definitely be back. very timely & accurate on everything looked at for my truck.I left impressed, will definitely be back. More
by BWBWRIGHT653
Employees Worked With
David Gonzalez
February 12, 2020
Great experience buying a needed 4th car.Mike Hatcher Great experience buying a needed 4th car. Mike Hatcher was outstanding and helped me to be in & out most expeditiously as I was in a hurry Great experience buying a needed 4th car. Mike Hatcher was outstanding and helped me to be in & out most expeditiously as I was in a hurry More
by TRMASSEY2
Employees Worked With
Bryan Rudow, Mike Hatcher, Joe Marengo
February 11, 2020
Great service department and dealership. Excellently run from the top down. David communicated every step and let me know additional items I needed to address. Highly recommend to anyone. from the top down. David communicated every step and let me know additional items I needed to address. Highly recommend to anyone. More
by TDALTON1545
February 10, 2020
Excellent Experience This was probably the best experience we have every had with buy a vehicle. I found the 2019 GMC Denali online through cars.com. I messaged them thro This was probably the best experience we have every had with buy a vehicle. I found the 2019 GMC Denali online through cars.com. I messaged them through the link that was given on that website and the next morning I had already gotten a response from them. The gentlemen that emailed us was Richard Newton. We called him, offered him a price and he excepted. We talked with him and got everything arranged and then we called our bank to finance. Our bank wrote us a check, Richard had the car driven to us (which we lived 4 hours away and they were at our house by 9:30 a.m.). The guys that delivered the car brought the paperwork, we signed the papers, gave them our check from the bank and we had a new car!!! This experience took very few hours sitting in the living room of our home. My wife and I are blown away that we have never even driven to their dealership or even met Richard. He checked on us the day it was delivered and checked on us a couple of days later just to make sure everything was okay. It was amazing!! I highly recommend Jim Ellis Buick GMC and Richard!! More
by Zimm32
February 08, 2020
Beat service around! I used to Fred getting my car worked on, but everyone at Jim Ellis Buford really cater to the customer making sure we are happy! on, but everyone at Jim Ellis Buford really cater to the customer making sure we are happy! More
by agchapman20
Employees Worked With
Sean Garrett
February 07, 2020
15 mile Service Fast, Polite, On time and done correctly. I will return. The car was clean and all the work done as I asked and was very fast. Fast, Polite, On time and done correctly. I will return. The car was clean and all the work done as I asked and was very fast. More
by ragsdar
Employees Worked With
Ron Gay
February 06, 2020
I had a coupon for an oil change, tire rotation, and 27 point vehicle inspection. I didn't realize til I was back at home and looked better at the receipt that the vehicle Inspection wasn't done. point vehicle inspection. I didn't realize til I was back at home and looked better at the receipt that the vehicle Inspection wasn't done. More
by SARGE_CG
Employees Worked With
Sean Garrett
February 04, 2020
Good transaction on my purchase. Great people. I was always told the truth, not just what a customer wants to hear. That honesty goes a long way for a potential buyer. Great people. I was always told the truth, not just what a customer wants to hear. That honesty goes a long way for a potential buyer. More
by WFCHERRY
Employees Worked With
Dee Hong, Jason Hoychick, Perry Mallory
