Jim Ellis Buick GMC Mall of GA

I was running late and still got service upon arrival. Excellent service. The service took no more than 1 hour. Waiting area well maintained and stocked with drink and snacks. Excellent service. The service took no more than 1 hour. Waiting area well maintained and stocked with drink and snacks. More

Great service and Tom explained all the service my truck was getting done and all the parts that I have to fix and it was a fast service was getting done and all the parts that I have to fix and it was a fast service More

Another GREAT experience!!! Just bought my 2nd truck from this dealership. Once again, very professional and made my car buying experience easy and seamless. Ask for Jovan Riley. Just bought my 2nd truck from this dealership. Once again, very professional and made my car buying experience easy and seamless. Ask for Jovan Riley. He will take good care of you! More

Oil change Another good experience with getting my oil changed and tires rotated while I waited. Courteous treatment and quick turnaround makes a big difference Another good experience with getting my oil changed and tires rotated while I waited. Courteous treatment and quick turnaround makes a big difference versus going to a dedicated oil change business. Plus they check out your vehicle for any service issues while doing the oil service. More

Regular Service Scheduled appointment for Oil change and tire rotation. Everything went as expected with a nice multipoint inspection list of things to address in th Scheduled appointment for Oil change and tire rotation. Everything went as expected with a nice multipoint inspection list of things to address in the near future. More

Excellent dealership to purchase a vehicle from. Great customer service,great employees, friendly and hospitable. Definitely would recommend to anyone looking to purchase a new vehicle to stop in Jim Elli customer service,great employees, friendly and hospitable. Definitely would recommend to anyone looking to purchase a new vehicle to stop in Jim Ellis first. More

Sami, Dee, Javon were all Great. The only problem I had was the 2020 Buick Encore was the vehicle from the showroom and I was told that Black Currant was the only color? was the 2020 Buick Encore was the vehicle from the showroom and I was told that Black Currant was the only color? More

Another excellent experience! The only place i have taken my vehicle in the 5 years I have owned it. There are places closer and less expensive, but nothing close on quality of se The only place i have taken my vehicle in the 5 years I have owned it. There are places closer and less expensive, but nothing close on quality of service and with a nice place to work while I wait. More

the Showroom was clean! Mike Hatcher was very helpful, friendly and knowledgeable about the vehicle I was interested in gathering information. I drove new car. friendly and knowledgeable about the vehicle I was interested in gathering information. I drove new car. More

Was very disappointed in the service that I received when I brought my car in for a recall. I purchased my car 3 months prior. Very pleased with the sales department. The service dept a completely different I brought my car in for a recall. I purchased my car 3 months prior. Very pleased with the sales department. The service dept a completely different story! Sean totally forgot about my car,and after about a hour i went to check on the progress of the car. He stated that he got caught up with another issue and totally forgot about my car. So, I waited another 45 minutes and checked on it again. It was ready,but noone bothered to tell me it was finished and ready. Very dissatisfied with the service I received. More