Jim Ellis Buick GMC Mall of GA

Great! Angelle drove us from Chamblee to Buford. She was awesome. Then her and Blake tag teamed for an awesome experience. Great quality car too! Thanks so m Angelle drove us from Chamblee to Buford. She was awesome. Then her and Blake tag teamed for an awesome experience. Great quality car too! Thanks so much! More

Great Experience Worked with Ken Wang and it was the easiest car purchase ever! Ken is such a great guy, patient and informative. Everyone at the dealership was fri Worked with Ken Wang and it was the easiest car purchase ever! Ken is such a great guy, patient and informative. Everyone at the dealership was friendly and made sure we were taken care of. Would recommend this dealership for anyone looking for a new or used vehicle. More

Efficient and pleasant. Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well Service was efficient and all were pleasant to deal with. They took care of everything that my truck and I needed. All good Went well More

Fantastic. Spoke with Aaron and David arranging to drop my Denali Yukon off after hours for an oil leak. Another dealership repaired oil PSI sending unit but was Spoke with Aaron and David arranging to drop my Denali Yukon off after hours for an oil leak. Another dealership repaired oil PSI sending unit but wasn't tight, backed out and leaked. The car was ready in the second day even though the dealership was really busy. Jim Ellis Mall of Ga did a great job, thank you. More

Excellent service. Vehicle was ready when promised. I brought my 2017 GMC Sierra Denali in for regular routine service. Sean Garrett gave me prompt courteous service. He contacted me when my vehicle was I brought my 2017 GMC Sierra Denali in for regular routine service. Sean Garrett gave me prompt courteous service. He contacted me when my vehicle was ready and it was when promised. I highly recommend this Jim Ellis dealership for you servicing needs. More

My first service on my 2018 Envision. Thank you Sean Garrett for making my first service a very smooth one and for your help with my audio tutorial. Thank you Chad for your shuttle servic Thank you Sean Garrett for making my first service a very smooth one and for your help with my audio tutorial. Thank you Chad for your shuttle service Peggy Jones More

Very good I stop bringing my Tahoe to Rick Hendrick Chevrolet because there service so from now and on Jim Ellis will own my business because there service I stop bringing my Tahoe to Rick Hendrick Chevrolet because there service so from now and on Jim Ellis will own my business because there service More

Outstanding customer service and guaranteeing their products I wanted to buy a GMC Acadia for a while and stopped by Jim Ellis Buick GMC dealer a couple of weeks ago. I met a young and energetic salesperson nam I wanted to buy a GMC Acadia for a while and stopped by Jim Ellis Buick GMC dealer a couple of weeks ago. I met a young and energetic salesperson named Vadim. He was very courteous and plesant sales person. Unlike many car sales person, he didn't push us for any car. He took us to the car showroom upstairs which was nice. It had various models of GMC cars that I could see in one location. I didn't have to walk around outside in terribly hot heat. Room was well airconditioned. I could sit inside and feel and touch various models. After I decided what model I liked, Vadim took me and the wife for a ride. Vadim told us the manufacturer had a huge manufacturer rebate, I mean thousands of dollars off of the MSRP, I thought it was a good time to buy the car. I told Vadim we wanted the car in white color. After we did the paper, Vadim brought the car all washed and gas tank filled. Nice of them. But I discovered the back bumper had a dent when I arrived at home. I immediately called Vadim and the sales manager who helped us. Both of them told me don't worry, and they will take care of it. When I brought the car back on Monday, we bought the car on Sat and they were closed on Sunday, the sales manager without grudges told me that sometimes these things happen and cars get scratched while loading and unloading the truck. He gave me two options: they will fix it or change to a different car. I told him I wanted a new car without scratch. He said no problem. He immediately found another car, same color, washed and filled the gas tank and brought it to me. I was really impressed with the sales manager customer service guaranteeing their product 100 percent. Now days, it is really hard to find good customer service. This dealership really impressed me with their customer service. I am happy with the car. I will definitely think about GMC car and this dealership when I buy our next car. Kudos to Vadim and Sami Karaki, Sales Manager. Keep up with excellent customer service and guarantee products you sell. Customers will follow... Thank you Vadim and Sami again. I think about both of them every day while I drive and enjoy my new car. Gregory More

Great as Always!!!! Sam, Nasser and Dee were awesome!! We have purchased several cars from them and it is always such a wonderful experience. The whole team is great and Sam, Nasser and Dee were awesome!! We have purchased several cars from them and it is always such a wonderful experience. The whole team is great and do everything they can to help you. More