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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,993 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,993 reviews

June 26, 2018

1 1/2 hrs for a oil change. And I requested no car wash or tire rotation., an it took 1 1/2 hrs took to long. I'm going elsewhere More

by ANDREMORGAN71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Gonzalez
June 26, 2018

Great! The whole sale process was fantastic! Alan was great to work with! I would recommend asking for Alan if you ever go in, as he was honest, fair, quick, More

by jsmorris22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cavell, Jasmine Abreu
Jun 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for service!

June 26, 2018

Awesome 😎 Jim Ellis is the best been getting my vehicles there for 10 years 3rd car from them They worked with me over several weeks to get me the best deal p More

by jmuller4184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Buick GMC Mall of GA for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

June 25, 2018

Oil change When we got to the service dept, we had to wait on someone to wait on us while there was someone standing behind a computer on his personal phone and More

by G_PAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one introduced themselves!
Jun 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 29, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely apologize for the wait and the inconvenience this may have caused!

June 25, 2018

Great experience with new purchase I bought a Gmc Sierra from this dealership in June of 2018. The salesman I used was Mike Hatcher. The entire experience was great. Mike has a no press More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher, Jasmine Abreu
Jun 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your recent experience with us, Russ! Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 29, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

June 23, 2018

All around excellent job! The technician was on time, and friendly. The car was kept clean, and the service was impecable. All in all, a professional experience. We will be More

by SELKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. Please let us know if there is ever anything else we can do for you! Safe travels!

June 23, 2018

We bought a car Blake Kenya was very friendly and helpful, knowledgeable and gave us the best deal he could I would recommend my family and friends to shop here More

by Bryan and cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Kenya
Jun 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of GA. Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review! Please let us know if there is ever anything else we can do for you! Safe travels!

June 22, 2018

Great experience!! Mike hatcher sold me my 2012 Hyundai Elantra! He was very nice and patient with me. I have owned the car for about 2 weeks. The only issue I have ran More

by JASMINEBURDETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
Jun 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Jasmine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Buick GMC Mall of GA as your first choice for service!

June 22, 2018

Awesome! Thank you! I have bought several cars in the past at different dealerships, I have to say this was by far the best experience I have ever had. We had to drive 2 More

by alexander423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Lovette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu
Jun 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Alexander, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 22, 2018

A good experience. Overall good experience. We got to test drive 2 different cars to determine which one was good for us. Best thing is that we were in and out in a More

by Bonesaw
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hoychick, Nelson Carbo
Jun 26, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests. Please let us know if there is ever anything else we can do for you! Safe travels!

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