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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,951 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,951 reviews

June 13, 2018

Great Experience I am always happy with my experience at Jim Ellis. I cannot praise Sean enough, he is amazing to work with and was especially helpful when I had to br More

by JAYMEPERVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall of Georgia!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your comments keep us motivated and working hard for all our guests! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 13, 2018

oil change and tire rotate I went in for a oil change and a tire rotation. They ended up recommending I change a couple filters . I agreed to have the filters changed. Took a More

by JRSOUTHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2018

Excellent Service The experience with Sami, Nasser, and Isaac as well as the dealership was excellent. I cannot praise them enough for their professionalism. They were More

by DRMMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nasser Saban-Saban, Isaac Pineda
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi DRMMS, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2018

Buying w/out hassle After visits to other dealers had a simple no hassle buying experience. Once my decision was made, deal was made without problems. Sales/financing was More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Abreu, Randall Milner
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Welcome to the Jim Ellis Family! We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help! Take Care!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Phil, we are happy to have provided you with a hassle free buying experience! Please don't hesitate to reach out to us if there's anything more we can do!

June 11, 2018

Great Experience My husband and I have been looking at a few third row vehicles. We decided we liked the GMC Acadia and have been looking for a great 2017 used one. We More

by Sh1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Welcome to the Jim Ellis Family! We are always more than happy to assist you if anything else comes up. Take care!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We are so glad Steve was able to really help you out! Congratulations on your new 2017 GMC Acadia! At Jim Ellis Buick GMC Mall of GA, we value our customers and we look forward to seeing you on your next visit. Take care!

June 11, 2018

A/C repair back Unit would not cool Warranty Service as stated in the sales agreement , we have 30000 miles plus on the SUV Great service over all. Hope future service will be there.. More

by RET1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello RET1005, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for taking the time to let us know how we did during your recent service visit! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2018

Buying a New car Been to this dealership once before and will be coming back here for all future cars. 100% recommend. Awesome customer service. Will take care of you More

by Omcdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Marszalek, Blake Kenya
Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi O'McDonald, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to read such wonderful comments about your experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We're looking forward to your next visit with us!

June 11, 2018

Frustrating The staff meant well but just couldn’t seem to grasp the needs of my visit and therefore came up short with pricing a new set of tires More

by Chaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Garrett, Leyde Reyes Guajardo
June 10, 2018

Awesome Blake was understanding and genuinely cared. Great experience. Everyone made us feel important and that we mattered. I will recommend them to everyone More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Marszalek, Blake Kenya
Jun 19, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear that Blake provided such a great experience! Please let us know if there is ever anything else we can do for you! Safe travels!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Thanks for taking the time to leave a review.

June 10, 2018

Very nice staff I had to take my 2018 Terrain in for a usb issue. David was friendly & took the time to totally understand what my concerns were. He put me in a renta More

by DEANA43077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Jun 19, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Jun 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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