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Jim Ellis Buick GMC Mall of GA
Buford, GA
4,019 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,019 reviews
June 27, 2018
Customer-service experience: outstanding. The staff was friendly, courteous and professional. The service of my vehicle was completed in a timely manner by the tech experience: outstanding. The staff was friendly, courteous and professional. The service of my vehicle was completed in a timely manner by the technicians. More
by Happy
Verified CustomerEmployees Worked With
Kaleb Dance
June 27, 2018
Oil change - plus Went in for an oil change and was advised I needed the transmission and brake fluids flushed / exchanged and had that done at the same visit. Went in for an oil change and was advised I needed the transmission and brake fluids flushed / exchanged and had that done at the same visit. More
by RANDC377
Employees Worked With
Sean Garrett
June 27, 2018
Safety Recall and Routine Service Excellent experience with the service department, from the gentleman who greeted me at the door to Sean who oversees my car's service, Very professio Excellent experience with the service department, from the gentleman who greeted me at the door to Sean who oversees my car's service, Very professional and customer-focused staff. More
by DECHAVAR
Employees Worked With
Sean Garrett
June 26, 2018
Great Experience Jim Ellis was very professional compared to other car dealerships that I've worked with in the past. The whole process was stress free and easy. I w Jim Ellis was very professional compared to other car dealerships that I've worked with in the past. The whole process was stress free and easy. I would definitely recommend them. More
by TBoyce21
Employees Worked With
Jason Hoychick, Isaac Pineda, Jasmine Abreu
June 26, 2018
Part Change on Recently Bought Used Car Bought a Denali Yukon that needed a part change week one. The dealership brought me in asap and paid for the cost of replacement. Wow Bought a Denali Yukon that needed a part change week one. The dealership brought me in asap and paid for the cost of replacement. Wow More
by ta4878
Employees Worked With
Sean Garrett, Nelson Carbo
June 26, 2018
Purchase Experience My purchase experience was wonderful. A bit of a long wait for a title but that is evidently Georgia delay. I am still missing one key fob but I hav My purchase experience was wonderful. A bit of a long wait for a title but that is evidently Georgia delay. I am still missing one key fob but I have been assured that I will receive it. Mike Jones More
by mjones9763
Employees Worked With
Randall Milner
June 26, 2018
1 1/2 hrs for a oil change. And I requested no car wash or tire rotation., an it took 1 1/2 hrs took to long. I'm going elsewhere for a oil change. And I requested no car wash or tire rotation., an it took 1 1/2 hrs took to long. I'm going elsewhere More
by ANDREMORGAN71
Employees Worked With
David Gonzalez
June 26, 2018
Great! The whole sale process was fantastic! Alan was great to work with! I would recommend asking for Alan if you ever go in, as he was honest, fair, quick, The whole sale process was fantastic! Alan was great to work with! I would recommend asking for Alan if you ever go in, as he was honest, fair, quick, and to the point. Overall fantastic experience and we will definitely be back for our next purchase. More
by jsmorris22
Employees Worked With
Alan Cavell, Jasmine Abreu
June 26, 2018
Awesome 😎 Jim Ellis is the best been getting my vehicles there for 10 years 3rd car from them They worked with me over several weeks to get me the best deal p Jim Ellis is the best been getting my vehicles there for 10 years 3rd car from them They worked with me over several weeks to get me the best deal possible More
by jmuller4184
June 25, 2018
Oil change When we got to the service dept, we had to wait on someone to wait on us while there was someone standing behind a computer on his personal phone and When we got to the service dept, we had to wait on someone to wait on us while there was someone standing behind a computer on his personal phone and didn't acknowledge us. We had to wait on the guy who was conducting business on the phone to finish and then help us.b More
by G_PAYNE
Employees Worked With
No one introduced themselves!
