Jim Ellis Buick GMC Mall of GA

Buying w/out hassle After visits to other dealers had a simple no hassle buying experience. Once my decision was made, deal was made without problems. Sales/financing was After visits to other dealers had a simple no hassle buying experience. Once my decision was made, deal was made without problems. Sales/financing was a breeze. More

Great Experience My husband and I have been looking at a few third row vehicles. We decided we liked the GMC Acadia and have been looking for a great 2017 used one. We My husband and I have been looking at a few third row vehicles. We decided we liked the GMC Acadia and have been looking for a great 2017 used one. We saw a great deal on Jim Ellis Buford’s website and came in not expecting them to work with what we need. Steve worked hard to get everyone where we needed to be. Everyone was kind and treated us with respect. We walked out with a great car and exactly where we told them we needed to be financially! More

A/C repair back Unit would not cool Warranty Service as stated in the sales agreement , we have 30000 miles plus on the SUV Great service over all. Hope future service will be there.. Warranty Service as stated in the sales agreement , we have 30000 miles plus on the SUV Great service over all. Hope future service will be there.. More

Buying a New car Been to this dealership once before and will be coming back here for all future cars. 100% recommend. Awesome customer service. Will take care of you Been to this dealership once before and will be coming back here for all future cars. 100% recommend. Awesome customer service. Will take care of you like you are family. More

Awesome Blake was understanding and genuinely cared. Great experience. Everyone made us feel important and that we mattered. I will recommend them to everyone Blake was understanding and genuinely cared. Great experience. Everyone made us feel important and that we mattered. I will recommend them to everyone very clean and comfortable. More

Very nice staff I had to take my 2018 Terrain in for a usb issue. David was friendly & took the time to totally understand what my concerns were. He put me in a renta I had to take my 2018 Terrain in for a usb issue. David was friendly & took the time to totally understand what my concerns were. He put me in a rental to allow the service tech time to figure out what the issue was and not rush. That was a nice touch & very unexpected! I live in Snellville, so the loaner car was very helpful. Thanks Guys! More

just fine if something is not broken do not try to fix it /people friendly/ put more Buicks in the show room/ and put newer cars in the front if something is not broken do not try to fix it /people friendly/ put more Buicks in the show room/ and put newer cars in the front More

Oil change a warranty repair The service department worked me in quickly for an oil change and a warranty repair for an air conditioner issue. David Gozales, Service Advisor, was The service department worked me in quickly for an oil change and a warranty repair for an air conditioner issue. David Gozales, Service Advisor, was courteous and continually updated me on the issue as well as when it would be completed. While I was not expecting to have a rental car covered for this time, one was provided which was of help. The repairs to the air conditioner were completed and it seems to be working as designed now. More

Work was done quickly Work was completed quickly. My previous salesman Sam. Made sure our Yukon was clean before we picked it up. Over all experience was great. Thanx. Work was completed quickly. My previous salesman Sam. Made sure our Yukon was clean before we picked it up. Over all experience was great. Thanx. More