Jim Ellis Buick GMC Mall of GA - Service Center

Excellent customer service and reasonable wait time as I chose to wait at dealership during service work. chose to wait at dealership during service work. More

Jorge Banos was a wonderful person , very nice 👍🏾 I would definitely come back and see him again ! would definitely come back and see him again ! More

Lots of recalls on a new ‘21 Yukon XL. Very helpful settting up a rental and minimizing the impact to a busy schedule. Thank you! settting up a rental and minimizing the impact to a busy schedule. Thank you! More

Communicated well, very friendly. Tate communicated well and I appreciate they took care of me and accommodated my time. I would come back in the future. and I appreciate they took care of me and accommodated my time. I would come back in the future. More

I was told it would only take about an hour and a half and it ended up being 21/2 hours. Did not like that. and it ended up being 21/2 hours. Did not like that. More

Everyone at this dealership was courteous, professional and helpful. They explained everything that was going on with my vehicle. and helpful. They explained everything that was going on with my vehicle. More

Had an interesting start with one of my first services but what impressed me is that they called me multiple times to make it right and I’ve been very happy since. So yes - would recommend this dealershi but what impressed me is that they called me multiple times to make it right and I’ve been very happy since. So yes - would recommend this dealership. Anyone who cares enough to follow up to fix things is a dealership worth going back to. Service has been great since and again - they care so that’s worth everything. More

Greeted without delay and with a smile upon pulling in to service bay. Accurate explanation of what would be done and how long it would take. service bay. Accurate explanation of what would be done and how long it would take. More

Buick service went very well. LYFT rides to and from service went well also .I appreciate Drew's patience and help in resolving my warranty issue service went well also .I appreciate Drew's patience and help in resolving my warranty issue More

Juorge in service is an employee you should be very proud to have as an employee. Not only is he knowledgeable, he remembers your name, & goes out of his way to serve your customers. . to have as an employee. Not only is he knowledgeable, he remembers your name, & goes out of his way to serve your customers. . More