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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,280 Reviews

2,280 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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April 01, 2021

Drew was awesome to work with. Got my vehicle back faster than expected. Thanks again sir. Will be back. The 25 word min is annoying by the way :) More

by IRENEESPINO818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Benitez , Drew Pederson
Apr 04, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall Of Georgia. We look forward to your next visit! Take care!

April 01, 2021

I don’t like the fact that every time that I take my car there they have a new technician. I used Jim Ellis in Chamblee for many years and I always have the same technician every time I took my car there. Y More

by LOCATAPIPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Garrett, Jorge Banos Jr
Apr 04, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 01, 2021

Great Job! There are Not enough words to tell you how pleased we were. Appreciate your curtesy, honesty, friendliness, also your well organized and clean environment. More

by Jack BondPKBOND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Garrett
Apr 04, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

March 31, 2021

Friendly and courteous. Dave's very professional and knowledgeable of the work on the vehicle. He's keeps me updated and if servicing the vehicle is a few hrs he would recommend a loaner. More

by keviroxi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Mar 31, 2021 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!

March 29, 2021

Our experience getting maintenance on our Encore was very satisfactory. Although we had to wait longer than anticipated, the folks at the dealership were very accomodating. More

by rjoobneerst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enic Nyugen
Mar 30, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 24, 2021

Mr Morris Walker and Mr Ken Wang was very helpful. I drove off the car lot with the truck I came for. The process was smooth and easy. Thanks to the gmc family for making sure I was satisfied More

by LOVEMYGRANDMAMA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Wang
Mar 24, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

March 24, 2021

The Service was done andI was in and out in 1.5 hrs. Was kept I formed as to statues of the service and progress More

by MOUTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

March 23, 2021

every thing was excellent except the service man said he would order a plate for my front bumber and I am not sure it was ordered because nothing was said when I paid for the service More

by leojudywalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Pederson
Mar 23, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2021

Very Best Service AdvisorHe is always concerned about Very Best Service Advisor He is always concerned about the best interest of his Customers As far as Price it is ALWAYS expensive to get repairs don More

by HARPERPOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
Mar 23, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2021

Jorge made my first official GMC visit perfect. He was knowledgeable and very informative. I love the smiles and obvious caring attitude from all the service staff. I am thankful to have this dealership t More

by HALEYRAYMYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Banos Jr
Mar 20, 2021 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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