Jim Ellis Buick GMC Mall of GA - Service Center

Outstanding service. I requested some replacement parts. My service advisor said that was not necessary. The other service and replacement parts were handled in a timely manner. Vehicle was finished earlier My service advisor said that was not necessary. The other service and replacement parts were handled in a timely manner. Vehicle was finished earlier than I was anticipating. More

Great experience! Friendly staff clean waiting area . Finished service in quoted time. Will definitely be back for future maintenance. Highly recommend for anyone needing service. Finished service in quoted time. Will definitely be back for future maintenance. Highly recommend for anyone needing service. More

Solid performance on routine service, easy to schedule, great availability, good pricing with many specials available. The discount for mid day service is nice to use great availability, good pricing with many specials available. The discount for mid day service is nice to use More

I came in with issues about my truck’s difficulty with starting cold. I’m still experiencing the exact same issue one day after pick up. I only selected “yes” to recommending the Service Center because o starting cold. I’m still experiencing the exact same issue one day after pick up. I only selected “yes” to recommending the Service Center because of the outstanding Customer Service I receive from the representatives at the door. Pretty soon I’ll be tired of the lack of quality from the actual technicians. More

Great customer service and people friendly environment. We definably will recommend this Dealer to friends and Family members. Very good experience every time we take our vehicles for services. Thank you We definably will recommend this Dealer to friends and Family members. Very good experience every time we take our vehicles for services. Thank you More

I don't think the dealership is interested in fixing my car or honoring GM offers they say because I bought a tended warranty which I paid $3000 for. The GM recall is not valid car or honoring GM offers they say because I bought a tended warranty which I paid $3000 for. The GM recall is not valid More

THE SERVICE TECH DREW PEDERSON ANSWERED ALL MY QUESTIONS AND WAS VERY COURTEOUS TO TAKE CARE OF MY SERVICE NEEDS ! HE TOLD ME ABOUT THE PICK UP & DROP OFF SERVICE THAT I WAS NOT AWARE OF. THANKS DREW ! AND WAS VERY COURTEOUS TO TAKE CARE OF MY SERVICE NEEDS ! HE TOLD ME ABOUT THE PICK UP & DROP OFF SERVICE THAT I WAS NOT AWARE OF. THANKS DREW ! More

I have always been pleased with the service at this Dealership. I love my Buick Lacrosse! I will certainly return to them for service needs and my next new vehicle. Dealership. I love my Buick Lacrosse! I will certainly return to them for service needs and my next new vehicle. More

David was very positive and supportive as he helped me navigate this difficult time. I truly appreciate all of your efforts. You are truly a blessing to GMC and its customers. navigate this difficult time. I truly appreciate all of your efforts. You are truly a blessing to GMC and its customers. More

Service department was very poor!Would not use them Service department was very poor! Would not use them again. I had no problem in Texas with my GMC. Will find another GMC dealership to purchase my ne Service department was very poor! Would not use them again. I had no problem in Texas with my GMC. Will find another GMC dealership to purchase my new GMC and have service done. More