Jim Ellis Buick GMC Mall of GA - Service Center

Prompt and friendly service. Thorough. Explained everything. Finished on time, as promised. Comfortable waiting area with refreshments. Clean and safe, sanitary. This is the only place I go to se everything. Finished on time, as promised. Comfortable waiting area with refreshments. Clean and safe, sanitary. This is the only place I go to service my GMC More

Excellent service and turnaround. I brought my Tour X in for a leaking washer fluid bottle. It was diagnosed as a bad pump. Part was ordered, came in the next day, a loaner car was p I brought my Tour X in for a leaking washer fluid bottle. It was diagnosed as a bad pump. Part was ordered, came in the next day, a loaner car was provided. Works great now, no leak. Ed was my service adviser and was very good. More

Was a pleasure! Friendly and quick! Very happy with the service. That’s all I have to say. Thank you very much. 25 word min. service. That’s all I have to say. Thank you very much. 25 word min. More

QUICK SERVICE - EVEN WASHED MY CAR FIRST oil change and they called me to set up the appointment and didn't take long at all. Even washed my car before bringing it out for me. GREAT CUS FIRST oil change and they called me to set up the appointment and didn't take long at all. Even washed my car before bringing it out for me. GREAT CUSTOMER SERVICE!!!!!!!!!! And was even able to social distance while waiting. More

Very frustrated to have waited 3 hours to put on a new tire with an appointment. Was told new tire would take 1-1.5 hours. tire with an appointment. Was told new tire would take 1-1.5 hours. More

I always find everyone very friendly. They keep me informed as to what needs to be done. It did take a little longer yesterday. There was a long line waiting to be checked in. informed as to what needs to be done. It did take a little longer yesterday. There was a long line waiting to be checked in. More

Oil Change, Quick wash As always the staff was friendly and the service was excellent. After the quick wash my 5 year old GMC Sierra 1500 looked brand new. As always the staff was friendly and the service was excellent. After the quick wash my 5 year old GMC Sierra 1500 looked brand new. More

Ed Barnes is my service advisor. Ed provides outstanding customer service, and he always seeks to meet or exceed my expectations. I enjoy Ed’s friendly service. customer service, and he always seeks to meet or exceed my expectations. I enjoy Ed’s friendly service. More

Great service department The wait time was exactly what they promised. Item to be replaced was in stock so it avoided another trip to service. It is absolutely the cleanest The wait time was exactly what they promised. Item to be replaced was in stock so it avoided another trip to service. It is absolutely the cleanest dealership I have ever been in....bathrooms included. More

The Right choice I brought my Encore in on Friday with no appointment the service manager David Gonzalez immediately diagnosed the issue put me on the schedule for the I brought my Encore in on Friday with no appointment the service manager David Gonzalez immediately diagnosed the issue put me on the schedule for the next business day and provided shuttle service for me.I was call the next business day and my vehicle was repaired expeditiously,cleaned and ready to go I'm very satisfied 🤓 More