Jim Ellis Buick GMC Mall of GA - Service Center

They broke the socket to my wheel lugs and would not replace it. They mounted and balanced my brand new tires and they are not even close to balanced. replace it. They mounted and balanced my brand new tires and they are not even close to balanced. More

Service team is prompt, professional and thorough and gets the job done right and in a timely manner. Waiting facility is comfortable and provides workspace. Thanks team gets the job done right and in a timely manner. Waiting facility is comfortable and provides workspace. Thanks team More

He was very kind and professional. He had fixed the problem in a fast manner. I thought that my car would be worse than what it is but he assured me with the details what needed to be done. I will be c problem in a fast manner. I thought that my car would be worse than what it is but he assured me with the details what needed to be done. I will be coming to the dealership from now on with my services. Thank you More

They did a great job on my truck. I will be returning whenever I need more service for it. The staff was friendly and willing to help and had patience. whenever I need more service for it. The staff was friendly and willing to help and had patience. More

Professional service I received quick & professional handling and follow-up for my oil change. I needed a follow-up visit, to reset oil life in the display panel I received quick & professional handling and follow-up for my oil change. I needed a follow-up visit, to reset oil life in the display panel More

Ed Barnes provides outstanding customer service. He does his best to keep me informed and is always pleasant and friendly. I trust Ed’s knowledge and experience. his best to keep me informed and is always pleasant and friendly. I trust Ed’s knowledge and experience. More

Excellent and timely service I trust Jim Ellis GMC above all other dealers for GMC service. I believe it is service that makes customers like me to be loyal for service I can alwa I trust Jim Ellis GMC above all other dealers for GMC service. I believe it is service that makes customers like me to be loyal for service I can always trust. More

2015 Suburban Check Up Our 2015 Suburban was making some strange noises. I brought it in for analysis and we learned that some of the belts and hoses needed to be replaced. Our 2015 Suburban was making some strange noises. I brought it in for analysis and we learned that some of the belts and hoses needed to be replaced. We also found that struts and tires needed replacement. As always, the service was quick, honest, and professional. A loaner vehicle was not requested but should have been. Our service agent, Tom, was able to deduct enough from the bill to cover the cost of a rental. More

No matter when I have a issue Tate is always upfront and honest with me he is also professional and very friendly Because of that I will always get my car worked on at Jim Ellis. honest with me he is also professional and very friendly Because of that I will always get my car worked on at Jim Ellis. More

One of the least enjoyable experiences. Total waist of my professional time, for you to not do a proper job. Still have issues and a lack of trust that they are competent to even do the work. professional time, for you to not do a proper job. Still have issues and a lack of trust that they are competent to even do the work. More