Jim Ellis Buick GMC Mall of GA - Service Center

Quality Work The service department at Jim Ellis Mall of Georgia always provides quality repair work performed by highly trained professionals. Work is always com The service department at Jim Ellis Mall of Georgia always provides quality repair work performed by highly trained professionals. Work is always completed in a timely manner. More

Oil change I continue to receive efficient, prompt service with friendly and attentive service writers. The facility is clean and professional. It's always a b I continue to receive efficient, prompt service with friendly and attentive service writers. The facility is clean and professional. It's always a better experience here with routine oil changes than going to an oil change facility. More

Disgnosed my problem Set up appt. They were ready for me and got my A/C repaired in a timely period. I was addressed on arrival and they knew why I had brought my vehicle Set up appt. They were ready for me and got my A/C repaired in a timely period. I was addressed on arrival and they knew why I had brought my vehicle in for repair and service More

Tech and service guys were able to resolve my issue. I'm a repeat for over 5 yrs. I have purchased 3 vehicles from this dealer ship. Sam Karaki has always taken great care of us. Servicing my vehicles h I'm a repeat for over 5 yrs. I have purchased 3 vehicles from this dealer ship. Sam Karaki has always taken great care of us. Servicing my vehicles has always been handled very well. There was a small issue on my last visit. I noticed some scratches on rear of the truck bed near the tail light. Look like some type of hose might of rub up against the truck. I think that i can buff it out. More

Service update on 2009 Sky Turbo From start to finish my service representative was highly professional and knowledgeable, making several suggestions of additional items that needed a From start to finish my service representative was highly professional and knowledgeable, making several suggestions of additional items that needed attention given the years since purchasing my Sky, even in view of the low mileage on the vehicle. I fully understood the needs as he explained them and am quite satisfied with the results. More

Yukon Service My Yukon,s oil and filter change and tire rotation was done in timely manner. David Blood was very responsive. I am completely satisfied with the J My Yukon,s oil and filter change and tire rotation was done in timely manner. David Blood was very responsive. I am completely satisfied with the Jim Ellis service team. More

Helpful & Attentive Sean has handeled my service appointments for the last year. He is always upbeat, helpful and attentive to my schedule. He also remembers my car is us Sean has handeled my service appointments for the last year. He is always upbeat, helpful and attentive to my schedule. He also remembers my car is usually loaded down with car seats and I try to avoid taking them out at all cost. It’s the little things like this that set your service department apart from all the rest. More

Oil change Everything was excellent. Just wish the shuttle was running that day. When I made the appointment I asked for the shuttle. When I got there I was told Everything was excellent. Just wish the shuttle was running that day. When I made the appointment I asked for the shuttle. When I got there I was told the shuttle was not running. Really needed to go to the store. More

Service Department I am very please with the service department staff. They are very courteous and knowledgeable. I wouldn’t recommend the sales department at all but I I am very please with the service department staff. They are very courteous and knowledgeable. I wouldn’t recommend the sales department at all but I am very please with the service department. More