Jim Ellis Buick GMC Mall of GA - Service Center

Always Impressed With Jim Ellis Service James and the Service Department staff help me to maintain my 2008 Sierra. They keep track of manufacturers scheduled maintenance and inform me in cle James and the Service Department staff help me to maintain my 2008 Sierra. They keep track of manufacturers scheduled maintenance and inform me in clear terms of recommended service items each time I visit. More

Excellent service Sean did an excellent job in providing regular updates on the status of a warranty repair, and ensured that all questions or concerns were answered in Sean did an excellent job in providing regular updates on the status of a warranty repair, and ensured that all questions or concerns were answered in a complete and timely manner. More

45,000 mile check up Had 45,000 mile check up appointment. On time. Service completed in the time frame explained before and for the amount quoted. That is all. Had 45,000 mile check up appointment. On time. Service completed in the time frame explained before and for the amount quoted. That is all. More

Shifting issues Everyone was friendly, helped me quickly. The Lyft service is great. I was well taken care of. I will continue to use Jim Ellis at the Mall of Geor Everyone was friendly, helped me quickly. The Lyft service is great. I was well taken care of. I will continue to use Jim Ellis at the Mall of Georgia. More

Great Service Made an appointment on Monday. Dropped off my truck Tuesday night before Seven P.M., and Jim Ellis had it ready by 830am the next morning. Made an appointment on Monday. Dropped off my truck Tuesday night before Seven P.M., and Jim Ellis had it ready by 830am the next morning. More

Service on truck. Service center is on the side of building easy to access , pull through bays and very clean . Several service advisories., my was James Stecker He was Service center is on the side of building easy to access , pull through bays and very clean . Several service advisories., my was James Stecker He was friendly ,knowable and ready to take care of my truck needs. I waited just over an hour and the truck was ready, oil change, tire rotation and washed. James made sure everything was taken care and set up my next appointment. Everything at this dealership is 1st class. More

Excellent customer service! Sean was very professional . Takes time to explain every detail. Very helpful with renting the car with Enterprise . I would recommend this service Sean was very professional . Takes time to explain every detail. Very helpful with renting the car with Enterprise . I would recommend this service department to my friends. More

Great I have no complaints. Great service got right in and out quickly. Taken very good care of as always Highly recommend the service department I have no complaints. Great service got right in and out quickly. Taken very good care of as always Highly recommend the service department for everything More

Friendly Staff Made Appointment, They jumped on it, said it would be ready in 1 hour and it was. Also, there was a very nice waiting room with snacks and drinks. Made Appointment, They jumped on it, said it would be ready in 1 hour and it was. Also, there was a very nice waiting room with snacks and drinks. More

Unsatisfactory I carried my truck in on 3 different occasions. Each time they told me a scheduled maintenance was to be preformed on my vehicle. All Rhee times it wa I carried my truck in on 3 different occasions. Each time they told me a scheduled maintenance was to be preformed on my vehicle. All Rhee times it was not More