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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,281 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,281 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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February 06, 2019
Excellent service........as usual. Had brake rotors resurfaced which corrected vibration when braking. Problem solved and under warranty. Plus courtesy ride home. Overall I’m very impre Had brake rotors resurfaced which corrected vibration when braking. Problem solved and under warranty. Plus courtesy ride home. Overall I’m very impressed with this dealership. More
by AUTORON22
Verified CustomerEmployees Worked With
David Blood
February 05, 2019
Consistently Great Service I have a 2012 Terrain that I bought from Jim Ellis and still have serviced at Jim Ellis. Quick efficient check in and thorough review of findings with I have a 2012 Terrain that I bought from Jim Ellis and still have serviced at Jim Ellis. Quick efficient check in and thorough review of findings with a knowledgeable service provider. Last visit I spent time with the vehicle exchange specialist Joe Hecht. He knew I was interested in trading in my car and showed me two vehicles that I wanted to see. All this while my car was being serviced! He has already reached out with more info that I requested. Great experience! More
by PATTI.NOYES
Employees Worked With
Joe Hecht
February 05, 2019
Appreciated and Respected I am always well taken care of by Jim Ellis GMC Mall of Georgia. From Sales to Service, its a great experience. I feel valued and appreciated as a cus I am always well taken care of by Jim Ellis GMC Mall of Georgia. From Sales to Service, its a great experience. I feel valued and appreciated as a customer. The amenities in the waiting area, make the service wait doable. More
by JUDITH_ROCHA
January 31, 2019
10,000 mile service Performed a 10,000 mile maintainence of my GMC 2018 Sierra 2500 HD. Also performed a quick or express detail job after the service and didn’t charge Performed a 10,000 mile maintainence of my GMC 2018 Sierra 2500 HD. Also performed a quick or express detail job after the service and didn’t charge me for the quick/express detail (a $22 value). More
by DEREKMHUDSON
Employees Worked With
David Gonzalez
January 31, 2019
my service appointment on January 26 2019 Took my Gmc Terrain to the dealer for the five month service for tire rotation, oil change and filter. Was advised to change the cabin filters nd had Took my Gmc Terrain to the dealer for the five month service for tire rotation, oil change and filter. Was advised to change the cabin filters nd had replaced. More
by JDAMOREMAX
Employees Worked With
David Blood
January 30, 2019
Trailer Hitch Installed David Gonzalez and his service team always do a great job. I recently bought a 2019 Encore and inquired about installing a hitch, David gave me a quo David Gonzalez and his service team always do a great job. I recently bought a 2019 Encore and inquired about installing a hitch, David gave me a quote, scheduled my appointment, ordered the part and had it installed in under 2 hours. Then he went the extra mile to make sure I redeem my Buick Rewards Points. More
by BARRY.HUNTER7
Employees Worked With
David Gonzalez, Jeff Ryberg
January 29, 2019
Great service I always go to the Buford location for their great service. Also I only like working with David Gonzalez. He’s great to work with. I always go to the Buford location for their great service. Also I only like working with David Gonzalez. He’s great to work with. More
by GBEAHAN1
Employees Worked With
David Gonzalez
January 29, 2019
Service Review I was greeted in the bay of the service center by a courier and was asked to go inside. All service reps were busy and I was asked to go ahead into th I was greeted in the bay of the service center by a courier and was asked to go inside. All service reps were busy and I was asked to go ahead into the waiting area and they would get back with me. My vehicle was assigned to Sean but he is not the rep who talked to me first. Long story short the service took too long. Sean was very courteous and polite. More
by REASONSR
Employees Worked With
Sean Garrett
January 29, 2019
No issues. Truck returned serviced and cleaned Simple oil change and tire rotation service. Great waiting room enabled me to work uninterrupted. Truck returned serviced and cleaned. Would recomm Simple oil change and tire rotation service. Great waiting room enabled me to work uninterrupted. Truck returned serviced and cleaned. Would recommend to others. Thanks More
by JDPETA
Employees Worked With
January 29, 2019
Battery replaced...fast and efficient Had questions on type of battery for replacement in my 2015 Buick Verano.... Could I get the new Gel type AG battery? Nope...but got an excellent 4 Had questions on type of battery for replacement in my 2015 Buick Verano.... Could I get the new Gel type AG battery? Nope...but got an excellent 4 year Delco replacement as recommended. Good reason to have a competent Dealer. More
by DVERELL
