Jim Ellis Buick GMC Mall of GA - Service Center

Finally my air is fixed! This time bringing my car in they were able to fix my air conditioner. I can't help but think that it should have been caught in the previous visit 2 This time bringing my car in they were able to fix my air conditioner. I can't help but think that it should have been caught in the previous visit 2 months ago when I had to pay for a new condenser. This was a problem with an antifreeze leak to the back cooler box. It should have been caught the first time it was in. More

Bad Battery Core James got me in and out well under the estimated time. As always, I appreciate him taking the time to explain and discuss the issue with me. James got me in and out well under the estimated time. As always, I appreciate him taking the time to explain and discuss the issue with me. More

Service visit Efficient and prompt; service advisor Kaleb very courteous and knowledgeable. Facilities very neat and clean; entire dealership customer oriented. Ove Efficient and prompt; service advisor Kaleb very courteous and knowledgeable. Facilities very neat and clean; entire dealership customer oriented. Overall, very good experience and will visit again for service or new vehicle. More

Great service James did a great job as a service advisor he called me and kept me updated on the repair done to my truck and was done on timely manner. James did a great job as a service advisor he called me and kept me updated on the repair done to my truck and was done on timely manner. More

what a great crew i came in for a oil change, Sean took care of me, got my car done in a good time, i also meet joe who was so helpful and a great guy, along with Shelt i came in for a oil change, Sean took care of me, got my car done in a good time, i also meet joe who was so helpful and a great guy, along with Shelton, he was very helpful as i ask him about cars and very kind, great crew working there thank you for hiring them. More

Wait too long!!!!!!!! I had an APPOINTMENT!! to get my oil changed and my tires rotated on my Buick Enclave. I waited 1 hour and 50 minutes to get this done!!! TORTURE!!! I had an APPOINTMENT!! to get my oil changed and my tires rotated on my Buick Enclave. I waited 1 hour and 50 minutes to get this done!!! TORTURE!!! BUT Sean, my service rep, was the best!! A good sense of humor and a really great guy!! More

not a good experience I made an appointment was there on time and it still took over 2 hours to change the oil and align the tiers on my car.Way to long a wait. I made an appointment was there on time and it still took over 2 hours to change the oil and align the tiers on my car.Way to long a wait. More

Vehicle service Pleasant experience. Performed the service on the vehicle and made recommendations for additional services. No pressure whatsoever. Will definitely be Pleasant experience. Performed the service on the vehicle and made recommendations for additional services. No pressure whatsoever. Will definitely be going back in the future. More

Efficient and Prompt!! He was very and helpful being that I didn’t have an appointment. I came in for an oil change and he indicated what other items needed attention to my He was very and helpful being that I didn’t have an appointment. I came in for an oil change and he indicated what other items needed attention to my car as well. Very friendly and took the time to answer all my questions. Thumbs up!👍🏾 More