Jim Ellis Buick GMC Mall of GA - Service Center

Safety Recall and Routine Service Excellent experience with the service department, from the gentleman who greeted me at the door to Sean who oversees my car's service, Very professio Excellent experience with the service department, from the gentleman who greeted me at the door to Sean who oversees my car's service, Very professional and customer-focused staff. More

Oil change When we got to the service dept, we had to wait on someone to wait on us while there was someone standing behind a computer on his personal phone and When we got to the service dept, we had to wait on someone to wait on us while there was someone standing behind a computer on his personal phone and didn't acknowledge us. We had to wait on the guy who was conducting business on the phone to finish and then help us.b More

All around excellent job! The technician was on time, and friendly. The car was kept clean, and the service was impecable. All in all, a professional experience. We will be The technician was on time, and friendly. The car was kept clean, and the service was impecable. All in all, a professional experience. We will be back for the next needed service. More

Great place I had to have my transmission replaced. They worked with me to get my costs down, found some discounts and even got me a discounted rate on a rental, I had to have my transmission replaced. They worked with me to get my costs down, found some discounts and even got me a discounted rate on a rental, because my insurance didn't cover it. Wonderful! More

Wonderful. They are always there when I need them and they always take great care of me. Sean made bringing my car in their for a 2 day service easy, and stress They are always there when I need them and they always take great care of me. Sean made bringing my car in their for a 2 day service easy, and stress free. From my warranty repair to my rental car. More

Service I was extremely disappointed that my truck was limited because of a DEF issue, my wife was without a vehicle for a week before I came home from the ro I was extremely disappointed that my truck was limited because of a DEF issue, my wife was without a vehicle for a week before I came home from the road, David Gonzales was very helpful in getting the issue resolved and covered by the special warranty, thank you. More

David will take care of you David helped me out with my car he understood where I was financially wise and mad sure I got my car working again the customer service was great David helped me out with my car he understood where I was financially wise and mad sure I got my car working again the customer service was great More

Summer Maintenance James got me in and out very quickly! I appreciated him taking the time to ensure I had all the information I needed to submit my rebates, for ensurin James got me in and out very quickly! I appreciated him taking the time to ensure I had all the information I needed to submit my rebates, for ensuring he confirmed my maintenance program was entered into the system, and making sure I was billed the correct amount! More

Service Experience Mr. Stecker was very courteous, knowledgeable, and professional. The necessary services were performed in a record amount of time and he provided an e Mr. Stecker was very courteous, knowledgeable, and professional. The necessary services were performed in a record amount of time and he provided an explanation of each of the services that were performed. More