Jim Ellis Buick GMC Mall of GA - Service Center

The dealership is inviting and the some of the employees are very friendly and welcoming. are very friendly and welcoming. More

Excellent customer service She is very kind, I would recommend her 100,% Friendly, and she always respond all my questions. recommend her 100,% Friendly, and she always respond all my questions. More

Charles did everything asked of him. The truck I purchased from you guys has been a complete lemon. It's constantly been in the shop for a multitude of warranty claims, including a trans The truck I purchased from you guys has been a complete lemon. It's constantly been in the shop for a multitude of warranty claims, including a transmission replacement. It's a 2020 GMC Canyon. In three years it's already had roughly $15,000 worth of failures. I'm afraid It will not last much longer, and that's a huge disappointment in investment. More

All good. Pleased with the outcome Transmission repair fixed the engine shudder problem to my satisfaction Pleased with the outcome Transmission repair fixed the engine shudder problem to my satisfaction More

I always have a great experience with the service department at Jim Ellis. Great customer service and great environment to wait on your vehicle to be serviced. department at Jim Ellis. Great customer service and great environment to wait on your vehicle to be serviced. More

Nice people. Great environment. But I must say at $895 for the 45k service is totally ridiculous. Basically oil change, tire rot, replace filters, and check fluid Great environment. But I must say at $895 for the 45k service is totally ridiculous. Basically oil change, tire rot, replace filters, and check fluid levels. I don't think I'd have anything but warranty work done at those prices. More

Amazing staff and service! Each time I’ve come, the service time was fast and I even got a video update of my car before they were done! Awesome dealership! Each time I’ve come, the service time was fast and I even got a video update of my car before they were done! Awesome dealership! More

It was stress free. I was given information bluntly so that I was able to make a decision. I was given information bluntly so that I was able to make a decision. More

I asked for quick wash and vacuum but didn't get it. .. I paid so much for service and got treated like a poor guy. This probably my last time to have my truck service from this location .. I paid so much for service and got treated like a poor guy. This probably my last time to have my truck service from this location More

Worked with Nick Rose at a dealership before he came to Jim Ellis. He was my service advisor for about 12 years and always did an awesome job. I very much trust and value his knowledge and expertise. I'm v Jim Ellis. He was my service advisor for about 12 years and always did an awesome job. I very much trust and value his knowledge and expertise. I'm very particular about my old '99 Silverado truck and he's the best. They don't get any better! More