Jim Ellis Buick GMC Mall of GA - Service Center

Dealership made up for their failures to correct problems. Wouldn't have had to had the problems been corrected initially. problems. Wouldn't have had to had the problems been corrected initially. More

Very helpful and friendly. Please fix the big screen tv Thanks for asking me this Please fix the big screen tv Thanks for asking me this More

I LOVE coming to this location! ! I lived in Buford when I began coming and have since moved further away. The timeliness, friendliness, honesty, and technology forward experience ha ! I lived in Buford when I began coming and have since moved further away. The timeliness, friendliness, honesty, and technology forward experience has made me a forever customer - I will continue to drive past other GMC dealers to come here. Also this my second time working with Melissa and she's equal amazing the second time around. It's hard to find a biz and agents that you trust to advise you about your vehicle and not take advantage. More

Service was awesome as usual. Great location, great employees. The service manager always make sure all customers are satisfied with the service done. Great location, great employees. The service manager always make sure all customers are satisfied with the service done. More

Bad communication after they have your vehicle. And if you have a warranty issue this is definitely not the place for that. So sad that I have 8 GM vehicles and have drive 30 minutes away for good And if you have a warranty issue this is definitely not the place for that. So sad that I have 8 GM vehicles and have drive 30 minutes away for good honest service when this place is 5 minutes from me. More

She's the best experience to date Melissa went over and beyond with in customer service and making sure everything was done before I picked up my car. She dealt with my insurance company and made sure item beyond with in customer service and making sure everything was done before I picked up my car. She dealt with my insurance company and made sure items were covered before The mechanic started their work. I'd rate her a perfect score of 10 if I could. GIVE HER A RAISE! ?? More

Tom reviewed the service I came to get for my Yukon, gave an estimated time of completion and called/text when service was completed. an estimated time of completion and called/text when service was completed. More

Very quick Website is frustrating to use. No history of svc & svc schedule is confusing. No history of svc & svc schedule is confusing. More

Should not have taken 2 hours for an oil change and to change wiper blades. change wiper blades. More

They are very thorough and concise They take their time and make sure every thing is covered. and make sure every thing is covered. More