Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,305 Reviews
Call Service Center (770) 872-6272

2,305 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

Sort by
November 18, 2023

The Jim Ellis dealership has always done it's best and beyond to deliver the best quality service available in the industry. More

by new2019gmc
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Report | Print
Nov 23, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

November 14, 2023

Great service provider. ..really enjoyed working with Melissa Toole. She was very responsive and kept me informed about my service. More

by bobbytowe9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
Report | Print
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

November 14, 2023

Performed services as discussed and quoted. Completed earlier than expected which was a nice surprise. More

by susang48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us!

November 12, 2023

Great service from sales, sales manager and finance…would go there again if we needed another vehicle… More

by KTBIRD0
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovan in the finance department
Report | Print
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We want all our clients to have a comfortable and stress-free experience with us!

November 11, 2023

It should not take 2 hrs to get a oil change and tire rotation especially if you make me get a appointment More

by wayne.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Report | Print
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 09, 2023

Great customer service who kept me informed throughout the service call. I enjoyed the video summary of the needed repairs. More

by MAXPERFORMANCE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

November 07, 2023

The dealership is awesome everytime I come in great customer service Wait time is excellent More

by Bevbailey42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are very happy we could provide you with a positive experience!

November 06, 2023

They did a great job. On all aspects of the service. No problems with any issues. More

by tim@harrisdoor.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Report | Print
Nov 18, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we are so happy to read such a great review about Jim Ellis Buick GMC Mall of Georgia!

November 03, 2023

James Stecker has always put in the effort to provide the best service possible. He follows up and returns phone calls. Jim Ellis is a solid dealership. With the problems I have had with my truck the sta More

by KIRKLAND238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

November 03, 2023

Exelente service and customer service. I like a lot to go this place. So nice. More

by nayeli.rojas21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
Report | Print
Nov 07, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi there! We're so happy we were able to help you out!

1
...
46
47
48
...
231