Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,359 Reviews
Call Service Center (770) 872-6272

2,359 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

Sort by
September 30, 2023

Always the best automotive experience I have ever had. Would recommend everyone go to Jim Ellis in Buford. More

by jtdowdy1
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stecker
Report | Print
September 29, 2023

Last Four times I have had service work done there have been problems with the work you have done More

by BROOKS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Stecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ropp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 28, 2023

Always nice and friendly and do a good job. I live in Monroe Georgia and will go those extra miles just to go to their dealership. More

by BARBARACOLLIER104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 27, 2023

From start to finish in the process was what they said they would do is exactly what was done. More

by fierekpeter.pf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

September 26, 2023

We’ve been very happy with the level of service we have received at Jim Ellis GMC. More

by dpschnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

September 26, 2023

I have purchased 2 vehicles at Jim Ellis it has been the best buying experience I have ever had buying a vehicle. More

by jasonnation74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hatcher
Report | Print
Sep 28, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 26, 2023

My needs were taken care of expediently, and I felt the price charged was fair. My service advisor was very courteous and knowledgeable, and kept me informed throughout the process. More

by KATERTOTSMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Sep 28, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction!

September 26, 2023

Quick service. Melissa was warm and had a pleasant personality. Would definitely go back with having Melissa as my service tech in mind. More

by MILPUNK13
Recommend Dealer
Yes
Employees Worked With
Melissa Toole
Report | Print
Sep 28, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

September 26, 2023

Great service as always. I requested a 44k service but I reviewed my invoice and it only had an ethanol treatment billed that was not requested. I would like a 44k on a work More

by Seanrg1116
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Barnes
Report | Print
Sep 28, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs! We will be in touch with you soon to address your concerns with the 44k service.

September 25, 2023

Ed was such a great person, he show people skills and he was a humble person and helped me to understand my car needs for future maintenance. He got me in and out pretty quickly. Great guy! More

by tessie.chandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

1
...
55
56
57
...
236