Jim Ellis Buick GMC Mall of GA - Service Center

Made several written recommendations but service advisor never brought them to my attention. A couple of the recommendations were critical so I took the vehicle to a more trusted mechanic that is helping me never brought them to my attention. A couple of the recommendations were critical so I took the vehicle to a more trusted mechanic that is helping me correct the issues. He couldn't believe they would let me put of there without stressing the importance of correcting the issues. One was a tire wear/alignment issue and the other was a break issue. Both were so bad they needed immediate attention. Yet Jim Ellis let me walk right out the door without even bringing it to my attention. More

The service was fast and efficient. We were disappointed that we were not offered a free car wash with the oil change. Our dealer always freshens the truck for an oil change. We were disappointed that we were not offered a free car wash with the oil change. Our dealer always freshens the truck for an oil change. More

Great service as always. Prices have increased after pandemic as everything else. Word word word Prices have increased after pandemic as everything else. Word word word More

I have always been pleased with the workmanship that I received there. I am also pleased with the people that that I work with there. received there. I am also pleased with the people that that I work with there. More

The dealership is conveniently located, the staff is courteous and they service my vehicle in a timely manner. courteous and they service my vehicle in a timely manner. More

They were very courteous and very helpful. Took time to answer all my questions. Made sure they helped in everything I needed. Thx so much!! Took time to answer all my questions. Made sure they helped in everything I needed. Thx so much!! More

My check engine light is back on again. Need someone to call me as soon as possible 404 360 6615 Need someone to call me as soon as possible 404 360 6615 More

Purchased a new terrain with a defective windshield. There were no questions asked about the need to have the windshield replaced. There were no questions asked about the need to have the windshield replaced. More

Everything was good and they were very nice and they’re always working with you to get you out of there fast as I can always working with you to get you out of there fast as I can More

Great place to buy a car and service it. . Car was serviced, area clean and professioal always. . Car was serviced, area clean and professioal always. More