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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

April 28, 2022

Excellent customer service. Is good to make business with this dealer they are super nice More

by Monse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Burby
Apr 29, 2022 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! General Manager Ralph Sorrentino

April 27, 2022

Luis Valdez is the best! ! He is so friendly and help me all the time More

by MARTHACABRERA59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez , Jeovani Nava
Apr 28, 2022 -

Jim Ellis Chevrolet responded

Martha, We are very happy to hear Luis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

April 27, 2022

Great Staff and customer service Luis was very attentive to my needs and although I would’ve liked the service done quicker was still very happy with final More

by Lmriccio12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez-Brands
Apr 28, 2022 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

April 27, 2022

Everyone was super professional and friendly! My car was ready much quicker than I thought it would be. Great experience More

by LAURAVANWINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loam
Apr 28, 2022 -

Jim Ellis Chevrolet responded

Laura, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

April 26, 2022

Jim Ellis Chevrolet service center was very professional and courteous and did good work. It took a little longer than projected both times (oil change on 4/22 and brakes on 4/23. I’d recommend sticking More

by AGFii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonja Brown
Apr 26, 2022 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

April 26, 2022

The service was fine. Was completed timely. Vladamir did a good job explaiing to me. Was not able to use the points that i had had previously as the system was changed More

by FILT06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Apr 28, 2022 -

Jim Ellis Chevrolet responded

It's great to hear that Vladimir was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

April 26, 2022

Rotated my tires and didn't check the pressure. I had to remind them before I drove off. More

by LWORTHAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
Apr 27, 2022 -

Jim Ellis Chevrolet responded

So sorry to hear that we fell down on the job sir! Please accept our sincerest apologies. Thank you for your business and for letting us know so we can continue to improve our service.

April 26, 2022

Outstanding excellent customer service great price very helpful clean sales very fast service in out More

by ronniekay1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Luis Gonzalez-Brands
Apr 28, 2022 -

Jim Ellis Chevrolet responded

Ronnie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino

April 26, 2022

My car broke down a week later after getting service. I thought they did inspection on my car I didn’t have coolant in my car and my water pump belt broke all in one day. This place sucks !!! More

by LALLEN0762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
May 01, 2022 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

April 26, 2022

The customer service is always great at the dealership they assess the problem got the tools to fix whatever was wrong and they fixed it in a timely manner and was very courteous about it I would highly r More

by LISA_WALKERSMILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Apr 28, 2022 -

Jim Ellis Chevrolet responded

Lisa, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Elise and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

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