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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,252 Reviews

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

April 26, 2022

Terrible customer service dept. ..Never called me to inform me my car was ready like promise. More

by smc.arts
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Vladimir Kochubey
Apr 26, 2022 -

Jim Ellis Chevrolet responded

We greatly apologize for not communicating with you as we should have. Our service department is sometimes short staffed, though we strive to give the best customer service possible. Again - we apologize. Please know we appreciate your business!

April 26, 2022

Great customer care! Service was on time and Efficient! I would recommend Jim Ellis to others More

by zaijuan09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Theriault
Apr 28, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

April 26, 2022

Great customer service and the people's there work are very nice to. Thank you More

by joshuaoneal988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey, Elise Schaaf, David Theriault
Apr 28, 2022 -

Jim Ellis Chevrolet responded

Joshua, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

April 25, 2022

Your service staff including Miss Pham was very courteous made contact with my insurance company and the warranty company to make sure that my vehicles were paired properly a.m. in the least amount of time w More

by chuckbatie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Apr 26, 2022 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Apr 26, 2022 -

chuckbatie responded

No thank you for keeping me a happy customer that will always do business with you and when I decide to trade in my present Chevy Tahoe I will make sure that you guys are the only Chevy dealership I deal with in regards to replacing the one that I have with the new one that I expect to buy thank you again and God bless you guys

April 25, 2022

I have always gotten good service at Jim Ellis Chevrolet the staff is always professional and they answer any questions that I may have about my vehicle. It’s a pleasure to work with him. More

by DTYSONCLARK
Recommend Dealer
Yes
Employees Worked With
Brandon Colon, Vladimir Kochubey, Elise Schaaf
Apr 26, 2022 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

April 25, 2022

My experience with Jim Ellis was great. Vladimir has always been one of the greatest Service Agents in the industry. He is an asset to Jim Ellis. Thanks More

by may.barker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Apr 26, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Vladimir here at Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

April 24, 2022

They do not even Acknowledge your presents when you walk in the door. I stood there for 15 minutes before anyone even spoke More

by Chevygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown , Brandon Colon, Vladimir Kochubey, Elise Schaaf
Apr 25, 2022 -

Jim Ellis Chevrolet responded

We are so sorry to hear that you were not greeted properly when you arrived for service. We apologize greatly and please know that we do appreciate your business. Next time you call to schedule an appointment, please askfor the service manager, David Theriault. Thank you and again we apologize.

April 24, 2022

Great quick service. Ms. Elise takes care of me every-time ! She is the best. More

by SERINA.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Apr 25, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that Elise had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jim Ellis Chevrolet. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

April 24, 2022

Great quick service. Everyone is very friendly. Will recommend to others if they need service More

by SERINA.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Apr 25, 2022 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! Elise and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

April 23, 2022

From the time I arrived to check my vehicle in for my routine oil change, until the time I paid and checked my vehicle out I received acknowledgment and quality service. Everyone at Jim Ellis showed me More

by adrian.styles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Apr 23, 2022 -

Jim Ellis Chevrolet responded

Thank you, Adrian! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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