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Jim Ellis Chevrolet

Atlanta, GA

Overview
Reviews
4.5
4,252 Reviews
Call Dealership (678) 735-4758

5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,252 reviews

April 22, 2022

Service tech was very knowledgeable and friendly. Kept me up to date with what was happening. Very satisfied More

by revmackhbarnesiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Report | Print
Apr 23, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

April 22, 2022

I like the text feature that you all have. Makes getting in touch with service dept easier! More

by Omar23
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember the woman’s name, I think it started with a “T” who answers phones there. She was super helpful. Sounded like a young black woman. , Vladimir Kochubey
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Apr 23, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

April 22, 2022

I like how convenient it was to schedule online. Check in process was quick and simple. I decided to leave my car at the dealership as opposed to waiting, however I could have waited since it was re More

by silveradogrrl925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Apr 23, 2022 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

April 22, 2022

Amazing customer service by Mrs. Elise & staff! I really appreciate their knowledge & assistance with working with my warranty company. More

by BGRAY07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Report | Print
Apr 23, 2022 -

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

April 21, 2022

Helpful team, fast service, knowledgeable, and supporting. Team members such as Vlad looks out for customer. More

by ROLLINGLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
Report | Print
Apr 21, 2022 -

Jim Ellis Chevrolet responded

It's great to hear that Vlad and our team delivered a 5-star experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

April 20, 2022

I had a great customer experience. This was my first time at this location. I will be coming back. More

by find_silica0t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can t remember her name
Report | Print
Apr 20, 2022 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

April 20, 2022

Positive: Elise gets 5 stars for her customer focus. She took a real interest in my satisfaction and got my ‘shift to park’ issue taken care of under warranty. Negative: AC coil cleaner left strong od More

by KATHYMILLER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
Report | Print
Apr 21, 2022 -

Jim Ellis Chevrolet responded

Thank you for your feedback, Elise. We appreciate your business and our team looks forward to serving you again soon! Expect the Best! Service Manager Mr. David Theriault

April 20, 2022

The lady that help me in the service center was very nice and professional. Thanjs More

by Allysonst81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ona
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Apr 21, 2022 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us, Allyson. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

April 19, 2022

My service representative Loan is the best, she always greet me with a smile and make me feel welcome. The service tech take care of my truck by not getting it dirty and they never touch anything in my t More

by j.yancie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loan
Report | Print
Apr 20, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

April 19, 2022

Retanza was very helpful and kept good communication during the repairs of the Chevy Sonic More

by WENDY.GARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Retanza, Elise Schaaf
Report | Print
Apr 20, 2022 -

Jim Ellis Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Wendy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

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