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Jim Ellis Chevrolet

Overview Reviews (4,252)

Jim Ellis Chevrolet

Name: Jim Ellis Chevrolet
Address: 5900 Peachtree Blvd., Atlanta, GA, 30341, US
Telephone: (678) 735-4758
Rating: 4.5

4.5

4,252 Reviews

5900 Peachtree Blvd., Atlanta, Georgia 30341

Directions Directions

Sales: (678) 735-4758

Service: (678) 820-4437

Parts: (678) 268-6478

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Jim Ellis Chevrolet

Atlanta, GA

Overview

Reviews

4.5

4,252 Reviews

Call Dealership (678) 735-4758

5900 Peachtree Blvd.

Atlanta, GA

30341

Directions

4.5

4,252 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (4,252)

Contact Jim Ellis Chevrolet

Sales: (678) 735-4758

Service: (678) 820-4437

Parts: (678) 268-6478

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Showing 4,252 reviews

April 16, 2022

SALES VISIT - USED

the staff is very attentive and efficient. I am very happy with the purchase of my car I am very happy with the purchase of my car More

by ARANGO813

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Keneil Downer

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Apr 17, 2022 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino

April 16, 2022

SERVICE VISIT

I experienced a lot of misinformation poor planning and bad communication.I feel a lot of my time was wasted because of this.I spent3 hours waiting to get a tire put on my truck .I was told it was in stock bad communication.I feel a lot of my time was wasted because of this.I spent3 hours waiting to get a tire put on my truck .I was told it was in stock but was later told they had to go somewhere to get it Last year when I was planning to buy a truckI stop in to look at what you had.Walking around the no one came out to ask if they could be of assistance.I went to the show room and once again no one ask if they could be of assistance not even the receptionist. After about 5 minutes I left thinking you didn’ t want to sell me a new truck More

by smithwjack

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Don’t remember his name

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Apr 29, 2022 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Thank you for providing your contact information and someone from our management team will be in touch shortly.

April 16, 2022

SERVICE VISIT

Love Jim Ellis I love where he was Vladimir he is truly outstanding. I recommend them highly outstanding. I recommend them highly More

by TPINES

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Vladimir Kochubey

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Apr 18, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

Apr 20, 2022 -

Jim Ellis Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2022

SERVICE VISIT

Always got good service and Vladimir K is the best when it comes to service. it comes to service. More

by CLAREONSHIRLING

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Vladimir Kochubey

Report | Print

Apr 17, 2022 -

Jim Ellis Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon! Expect the Best! Service Manager Mr. David Theriault

April 16, 2022

SERVICE VISIT

The work wasn’t completed as stated in my warranty. My wheel and tire was damaged they just filled it with air My wheel and tire was damaged they just filled it with air More

by TRAVALEFAIR

Verified Customer

Recommend Dealer

Employees Worked With

Employee not listed

Report | Print

Apr 29, 2022 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thank you for providing your contact information and someone from our management team will be in touch shortly. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

April 16, 2022

SALES VISIT - NEW

I had every bad experience with this dealership and it sales department and would never pay a vehicle from. sales department and would never pay a vehicle from. More

by AHMEDWIIF

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Amanda Burby

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Apr 26, 2022 -

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

April 15, 2022

SERVICE VISIT

People you can trust. The get the job done courteous staff will to help. I love jim ellis dealership. The get the job done courteous staff will to help. I love jim ellis dealership. More

by bindaslandscapin

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Loan pham, Vladimir Kochubey

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Apr 17, 2022 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

April 15, 2022

SERVICE VISIT

Vlad great service as always. He always takes care of my vehicle service needs. Thanks. He always takes care of my vehicle service needs. Thanks. More

by TMAYER8723

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Vladimir Kochubey, Elise Schaaf

Report | Print

Apr 15, 2022 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

April 14, 2022

SALES VISIT - NEW

Very attentive to all my concerns and updated the status of my vehicle order every step of the way of my vehicle order every step of the way More

by JONATHAN68

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jim Banks, Mark Estrella, Franchely Reyes

Report | Print

Apr 15, 2022 -

Jim Ellis Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Expect the Best! General Manager Ralph Sorrentino

April 14, 2022

SERVICE VISIT

I was greeted timely for my scheduled appointment. I watched the screen on the progress of my service and seen the recommendation for a alignment. No one came to talk to me about asking if I wanted t I watched the screen on the progress of my service and seen the recommendation for a alignment. No one came to talk to me about asking if I wanted to have then option of the alignment. I sent a text to the person that texted saying they were my Service Advisor. No response so I walked to the desk. I was told Someone would check since my Advisor was out to lunch. I was given the price and agreed to receive the service. If you text you should respond. If your going to lunch give Someone else the responsibility to respond. I was there an extra hour due to no communication. More

by LONGDT2298

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

I don't see the lady that helped me. She was nice.

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Jim Ellis Chevrolet

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