Jim Ellis Chevrolet

Mechanics slacking Robert is very professional, but this is the second time the mechanic did not add windshield fluid and the low fluid warning keeps coming on. Robert is very professional, but this is the second time the mechanic did not add windshield fluid and the low fluid warning keeps coming on. More

Professional staff and very clean The receptionist had a pleasant voice. When I arrived for my appointment, the staff was very professional and fast. The waiting area and restrooms w The receptionist had a pleasant voice. When I arrived for my appointment, the staff was very professional and fast. The waiting area and restrooms were clean. More

Great Experience Aramis was great! I appreciated his professionalism, knowledge and courteousness. He advised on additional needs of my vehicle and kept me updated o Aramis was great! I appreciated his professionalism, knowledge and courteousness. He advised on additional needs of my vehicle and kept me updated on the progress throughout. Aramis is an asset to the Jim Ellis team and should be commended for his customer service. More

Everything I expected Fred Gamble was indeed a pleasure to work with. He provides a service that keeps customers happy and wanting to continue to business relationships. He Fred Gamble was indeed a pleasure to work with. He provides a service that keeps customers happy and wanting to continue to business relationships. He was very patient, knowledgeable, and really enjoys what he does. More

Professional Service I just wanted to say that everyone at this service center are so neat and professional. They make sure your comfortable, have water to drink, and not I just wanted to say that everyone at this service center are so neat and professional. They make sure your comfortable, have water to drink, and not waiting forever for your car to be services. Thanks! More

Oil change/tire rotation Cortez was perfect! Thank you! They even cleaned my car for me! I will continue to come here for any service and/or other needs! Cortez was perfect! Thank you! They even cleaned my car for me! I will continue to come here for any service and/or other needs! More

Great service I’ve used the service department a few times and they are always professional and helpful. The staff is nice and made sure I was comfortable. The shut I’ve used the service department a few times and they are always professional and helpful. The staff is nice and made sure I was comfortable. The shuttle is convenient and flexible also. More

Great service and convenient appointments The customer service that I received at Jim Ellis was absolutely wonderful. Mr. Sigman was very friendly and offered to drive my car to the correct lo The customer service that I received at Jim Ellis was absolutely wonderful. Mr. Sigman was very friendly and offered to drive my car to the correct location for service which was a little further down the road. Mr. Sigman was very courteous and polite throughout the entire process and after a long day at work, his pleasant attitude was truly appreciated. Also, the fact that I was able to set my appointment for 5:40pm, really worked for my schedule. More

Service for seat repair I was in for service to replace a leather seat back. When I brought up the issue there was some dispute as to whether this would be covered under war I was in for service to replace a leather seat back. When I brought up the issue there was some dispute as to whether this would be covered under warranty and the service manager said he couldn't cover under warranty but could take care of it as a one time "customer courtesy". I was very happy about this as I felt that it wasn't something I had done to damage the seat but they could have taken a hard ball stance and refused to repair for me. I'm very impressed with the customer service attitude shown here. Very happy with the out come! More

Everything I expected. We purchased a brand new Buick Encore for our son. Sales Rep DiAngelo was awesome. Finance was a little challenge but we got what we wanted as far as We purchased a brand new Buick Encore for our son. Sales Rep DiAngelo was awesome. Finance was a little challenge but we got what we wanted as far as payment. Sam Afeworki is Excellent. Always so helpful. We only go to Jim Ellis for our purchases. We highly recommend Jim Ellis to our friends. More