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Jim Ellis Chevrolet of Atlanta - Service Center

Atlanta, GA

4.4
2,765 Reviews
Call Service Center (678) 585-2314

2,765 Reviews of Jim Ellis Chevrolet of Atlanta - Service Center

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August 09, 2024

vlad is excellent. very customer focused and solutions oriented . hold on to him. He has a lot of knowledge as well More

by mattjjjardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2024

Professional and makes repairs in a timely manner. Keeps customer informed concerning repairs needed and went the vehicle is ready for pickup. More

by MARK.SANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fair
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Theriault
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Aug 09, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Aug 10, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2024

I was very pleased with the service and time that was spent on my vehicle! More

by THornick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

August 06, 2024

Easy experience scheduling my truck maintenance online and extremely helpful and competent staff that assisted with intake and completion of maintenance. More

by Gpsalyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vladimir and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

July 31, 2024

Brian Baker is a very courteous and professional rep. He made sure that my car got serviced correctly. I hope that he will be my service rep every time that I bring my car in for service. More

by TONYHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Tony, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

July 30, 2024

Nicolas took good care of my situation when dealing with insurance, he was very honest and informative providing updates on my car. More

by Clio
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thanks, Clio, for sharing your thoughts about your experience with Nicolas here at Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

Jul 31, 2024 -

Jim Ellis Chevrolet of Atlanta responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicolas met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

July 30, 2024

Vlad had left early that day, but Retanza took care of my needs. I got a new battery. Unless I’m mistaken, my records show that my old battery lasted for ten years! More

by Lord Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that Retanza was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

Jul 31, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2024

Brian Baker was phenomenal! He made what could have been a horrible experience with this dealership into a remarkably good one; he basically turned inexcusable treatment by ano More

by PETE.DALESSANREA
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Caicedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you, Pete, for taking the time to share your thoughts on working with Brian and our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

Jul 31, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2024

I cant thank Dave enough for the help is been able to give me getting my truck repaired. Him and his team are by far the best service department around More

by charlesmbarney
Recommend Dealer
Yes
Employees Worked With
David Theriault
Report | Print
Jul 15, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you so much, Charles, for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be positive. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Jul 16, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2024

Great place to buy a car. Been buying cars from Jim Ellis for over three decades More

by djviness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalo Brantley
Report | Print
Jul 15, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

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